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"A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again"

"Property is beautiful. It was peaceful and tranquil. Good facilities and really suitable for a family vacation. Family friendly. Staffs were all polite and attentive to guests! 5 stars… we are planning our next stay "

"6446439 "

"Wonderful experience, super management and very friendly 😊"

"我去這個酒店超過20年很舒服和合理價錢唯一改變就係Spa以前好乾淨好靚，現在有點污糟和舊因為改變咗管理層一樣都係好舒服不過夠了很多管理有點污糟。"

"Selesa dan sangat berpuas hati menginap di sini"

"Drinking water in the room, spacious room, excellent service"

"I had a lovely mother-daughter weekend. At first, the hotel was so quiet we thought it was nearly empty until we went to breakfast. The spa was great, the beachfront was very clean, and most of all the staff were so hospitable. They were so caring and made you feel very welcome. They helped with ferry transport, booking dinner reservations, buggy rides to dinner. Thank you so much for a memorable weekend with my mom!"

"The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful. "

"Lovely staff"

"A unique and memorable stay. We had a cabin with a balcony which was great for the sunset ! "

"Room was spacious and clean. Still rather new as it was opened in May 2025. Very good spread at buffet breakfast. About 10min by Grab from batam centre ferry terminal "