Hotel with a Concierge in Puy-de-Dome from SAR 168

"It was horrible rainy, misty and cold. The room was cold and even through the owner brought us an extra heater & a lovely cup of tea, it never got above 17 degrees. Small room with basic facilities. Narrow stairs & struggle to get bags up to room. Restaurant nice but steak I had was tough."

"Very nice hotel. We had to ask to change our room because it was joined with another one and we could hear someone talking all the time. Luckily there was a different room available and it was really nice and quiet there. Disappointed with very slow internet. Basically not usable… we mentioned it at the checkout and a young woman at the front desk didn’t apologize or felt bad about it all. Just said they know about it. Very disappointing customer service. We got there pretty late and were...

"Easy access to the shops bars and restaurants, room was adequate but not sufficient hot water for two showers, there was no holder for shower head. Toilet tank kept on running non stop , the man at reception was extremely rude this morning, he should learn about other customers manners which are not rude but he perceives them as rude in his country of origin ( tapping on the desk to gain someone’s attention to check out, he was away in his little room and obviously interrupted him), the way he...

"All around very functional, easy access from motorway, warm welcome. Furniture average although comfortable beds. "

"Comfortable stay. Very kind staff."

"Great place if it were not for the elevator system. "

"Very friendly, helpful staff. The hotel is a bit dated with lots of squeaky floor boards and thin walls."

"Very nice stay. Small auberge, very quiet and comfortable. Only comment is, only pizza served for evening meal. It was very nice though. Set in a very old village. "