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Aiden by Best Western Clermont-Ferrand Hotel & Spa

4.0 star property
Eco-certified hotel with a full-service spa connected to the convention center in Clermont-Ferrand

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Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa

Exterior
Couples treatment rooms, sauna, hot tub, steam room, massages
Cocktail bar
Couples treatment rooms, sauna, hot tub, steam room, massages
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk
The current price is SAR 358
SAR 410 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Twin Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Sofa bed
Pillowtop bed
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, pillowtop beds, free minibar, in-room safe

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Sofa bed
Pillowtop bed
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

Premium bedding, pillowtop beds, free minibar, in-room safe

Comfort Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Sofa bed
Pillowtop bed
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, free minibar, in-room safe

Classic Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
Pillowtop bed
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Map
41 avenue de la république, Clermont-Ferrand, 63100

What's nearby

  • Polydome Congress Centre - 6 min walk - 0.6 km
  • L'Aventure Michelin - 12 min walk - 1.1 km
  • Stade Marcel Michelin - 14 min walk - 1.3 km
  • Clermont-Ferrand Cathedral - 18 min walk - 1.5 km
  • Place de Jaude - 6 min drive - 2.7 km

Getting around

  • Clermont-Uni-T2C Tram Stop - 4 min drive
  • Clermont-Ferrand Station - 11 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive

Restaurants

  • ‪La Tente Berbère - ‬6 min walk
  • ‪La Dolce Pizza - ‬8 min walk
  • ‪La Pergola - ‬9 min walk
  • ‪Le Matchiko - ‬4 min walk
  • ‪L'industrie - ‬7 min walk

About this property

Aiden by Best Western Clermont-Ferrand Hotel & Spa

Upscale eco-certified hotel near L'Aventure Michelin
Located close to Clermont-Ferrand Cathedral and Place de Jaude, Aiden by Best Western Clermont-Ferrand Hotel & Spa provides a terrace, designer stores on site, and a coffee shop/cafe. Indulge in a massage at Spa Le Magnetic (Payant), the onsite spa. The on-site French cuisine restaurant, Le Magnetic, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A banquet hall, massage treatment rooms, and multilingual staff
  • A front-desk safe, a 24-hour front desk, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 85 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and free stocked minibars.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 43-inch Smart TVs with premium channels
  • Baby baths, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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  • Spa
  • Pet friendly
  • Free WiFi
  • Gym
8.6 out of 10, Excellent, 140 reviews
The price is SAR 266
SAR 309 total
includes taxes & fees
6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 36; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Magnetic
  • Le Magnetic

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16.50 (subject to availability)
  • Late check-out fee: EUR 16.50 (subject to availability)
  • Hosted evening meal: EUR 36
  • Facilities fee: EUR 15 per person and includes use of: spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
The listed optional facilities fee covers access to the spa facility (indoor pool, hammam, hot tub). A reservation is required to access the spa facility. Guests must be at least 16 to access the spa facility.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Aiden by Best Western Clermont-Ferrand Hotel & Spa pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 8 per pet, per day. Service animals are exempt from fees.

How much is parking at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Self parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 16.50 (subject to availability).

What time is check-out at Aiden by Best Western Clermont-Ferrand Hotel & Spa?

Check-out is at noon. Late check-out is available for EUR 16.50 (subject to availability).

Where is Aiden by Best Western Clermont-Ferrand Hotel & Spa located?

Located in the heart of Clermont-Ferrand, this spa hotel is within 1 mi (2 km) of L'Aventure Michelin, Clermont-Ferrand Cathedral, and Place de Jaude. Zénith d'Auvergne and Puy de Dome are also within 9 mi (15 km). Clermont-Ferrand Station is 11 minutes by foot and Clermont-Uni-T2C Tram Stop is 24 minutes.

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Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 369 reviews
Rating 8 - Good. 84 out of 369 reviews
Rating 6 - Okay. 22 out of 369 reviews
Rating 4 - Poor. 18 out of 369 reviews
Rating 2 - Terrible. 5 out of 369 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop after a long journey. Breakfast is really good and the beds were perfectly comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, service, accommodations. I was there for business meetings, wish I’d had time for the spa!
Stayed 3 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to tram and Michelin Carmes
Stayed 3 nights in Sep 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous comfortable and modern hotel. Excellent dining in the hotel. Wonderful helpful staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, nice bar, quiet room
Stayed 1 night in May 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Best complimentary breakfast I’ve ever had.
Stayed 1 night in May 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived. Towels were missing from the room and we had to request them. Staff was nice and we felt welcomed. Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking.
Stayed 1 night in Jan 2025

8/10 Good

Cagri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good breakfast, pleasant staff. Location was okay but in the middle of no where really.
Stayed 1 night in Jul 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is amazing! I strongly recommend
Stayed 1 night in Jun 2023

4/10 Poor

Henrik Højsholt

Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced
Very pricy compared to quality. The food and breakfast was below average.
Stayed 1 night in Jul 2024

2/10 Terrible

KLAUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Charles the restaurant manager greeted us in the parking lot. Escorted us to the reserved handicap parking and put our luggage in our room for us all with a great smile and attitude. Our room was also super!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
A very comfortable room and a great shower! The hairdryer in my room didn’t work but they sent someone up with another which was fine. And they asked me to move my car from the outside parking to the underground garage. No big deal and I actually preferred that option. Very friendly and helpful staff. Recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Perfect hôtel but the breakfast is overpriced and very poor. it's a shame
Stayed 1 night in May 2024

8/10 Good

Carson

Liked: Amenities, property conditions & facilities
Hôtel was lovely, but I do think I was over charged for breakfast. We were charged 18 euros each this seemed excessive? Also we were told restaurant fully booked but at 9 pm the restaurant was quiet and two tables were still ordering food. Which was disappointing to be told restaurant full when clearly it wasn’t .
Stayed 1 night in Aug 2024

6/10 Okay

Penny

Liked: Staff & service
Disliked: Property conditions & facilities
Area very sketchy. Don’t know if there are better areas in Clermont F. Staff was amazing and so helpful. Their understanding of English was excellent. Our French is limited and they were patient and kind.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20 minute walk into Clermont. Breakfast is good but not so good for dinner
Stayed 3 nights in Feb 2023

4/10 Poor

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is always a problem
Parking reserved outside but on arrival we were told the parking is inside, it’s impossible to get a car into the garage without scratching it, so big argument before we’ve even got into the hotel. We parked outside. No food in hotel restaurant for vegans.
Stayed 1 night in May 2024

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a family room for one night and they gave us 2 amazing connected rooms which made the kids (and the dog!) very happy. Tidy, neat, big rooms. Buffet breakfast was excellent (make your own pancakes machine!!!), dinner was so-so but convenient, just beware early last orders. Good on-site parking behind a barrier but not underground (tight spaces!). Convenient for a quick walk into the town centre and half an hour drive to the Puy de Dome train. Also good space for dog walking close by, in front of the conference centre.
Stayed 1 night in May 2023

4/10 Poor

Adele

Disliked: Staff & service, room comfort
Poor customer service
Reserved parking when I made the booking a couple of months ago but we arrived it was full. Had to park our car on the street full of stuff in a not so nice area! No vegan options in the restaurant. Waited 10 minutes to be served in an empty bar. Poor customer service & staff like to argue back. Will not be returning!
Stayed 1 night in May 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est très agréable. Excellent sens du service, aussi bien à l'accueil qu'au restaurant. J'ai vraiment apprécié ! Le dîner était Excellent. La salle de fitness est très bien. Bravo et merci !
Stayed 1 night in Jan 2025

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Lina

Stayed 1 night in Dec 2024

6/10 Okay

Alina

Liked: Staff & service
Stayed 1 night in Dec 2024