Hotel with a Concierge in Ninh Binh Province from SAR 155

"This was such a unique but truly beautiful hotel! We had a wonderful time exploring it and the surrounding complex. The facilities were in excellent condition and the room was very comfortable."

"We had such an amazing time staying here ! The receptionist, Sien, was so helpful and sweet. I believe the reception desk is staffed 24 hours, she was there when we got in late and at breakfast as well. She went above and beyond to ensure we had a wonderful stay. She also helped us with bike rental and laundry. The room was very comfortable and clean. We only wish we were staying here longer "

"We loved Nin Binh and the Emeralda was our favorite hotel… we took 2 tours that we booked directly through the hotel, and they were awesome! Our guide was Dung, for both days, and he was great. We also booked our transportation to Hanoi through the hotel and it was very nice! If you think you want a massage, book early! We only got 1 out of 3 attempts because we tried to book to late."

"I did not get the right type of room I booked ! I did talked with the receptionist when I received the room key, he said they were run of room for the one I booked, he would refund me the difference when I checked out. However, no refund was issued and when I called hotels.com rep. the hotel even decline what they promised. For the room, I was given the room near the food elevator, avoid this room at all cost, because, in the morning, all of clothes would have food smell. "

"Friendly staff and big clean room. Breakfast was ok. Hotel was abit far from the walking street, more than 10 minutes walk. Really disappointed with their air conditioning. We cannot set the temperature in our room. We called reception few time throughout the night to set the temperature cooler and they cannot do it. We couldn’t sleep the whole night as the room was warm and sticky. Lucky it winter can’t imagine how hot it will be in summer "

"Dzung and Deb are the best! Their home is beautiful and they are sooooo helpful. Definitely recommend them."

"What an exceptional setting. The beauty of the surroundings certainly made our stay. Loved the outdoor bathroom set into the cliff face. Staff efficient, friendly and met all our needs. Breakfast was enormous and so much variety. Recommend staying here."

"The property was absolutely beautiful. Thanh & his family were very friendly and helpful..We were treated very well. We were taken around the local area & we were told about, & introduced to, the local way of life. We shared tea & met some amazing people. On this tour with Thanh we learnt so much about the life of farmers on the rice paddy's, & yes we did ask lots of questions & Thanh was a wealth of information. In the afternoon we went on a canoe ride to see monkeys. The whole experience...