Resorts & Hotels with Spas in Mato Grosso from SAR 196

"Not sure why this property is so highly rated. It was (mostly) clean and minimally comfortable. Shower had grout blackened by mildew. Two towels but no hand towels. Had to ask maintenance to come up and show is how to get the AC working. (We correctly deciphered the handheld control, but there was a separate unmarked wall switch almost hidden by the bed.) Restaurant closes relatively early after dinner. Price was high for this quality of accommodation. It was clean and comfortable enough, but...

"Nice and polite employees"

"The owners of thd Pousada are absolutely wonderful."

"A lot of black mold in the main hotel. There was water coming in through all the ceilings. We stayed in the bungalow & lucky the smell of mold wasn’t as bad but you could see the mold on the ceilings. The pool is great, beautiful & good was also good. Just the smell of mold had us wanting to leave "

"Great rooms, great staff"

"When we checked in, the room's A/C had not been running and the room was 90 degrees. Every day when we came home, the A/C had to be reset, and the room was sweltering. Also, the bathroom door was closed and when we opened it, a terrible odor consumed the room. After airing it out for an hour, it was okay. Staff are very nice, but only one member of the day shift each day speaks any English, and it is very limited. Restaurant is nice, but serves very limited beer selections. "

"Local lindo, agradável e com excelente atendimento "

"Sem palavras para o atendimento de todos os funcionários desse local. Extremamente simpáticos, solícitos e prestativos. Sempre checaram se estava tudo bem, se precisávamos de algo e nos fizeram sentir acolhidos. E a paisagem do local é um show a parte. Recomendo de olhos fechados. "