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"Very pleasant stay . Staff were very friendly and helpful, room was clean and I slept well. I will visit again soon "

"Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. "

"Public areas and exterior very good , car park small but close and well priced. Our room felt tired."

"Very helpful staff on Reception, in the Spa and Housekeeping. "

"Parking was a little tricky! Depended on the time of day.Room was clean and tidy. Balcony door was a little tricky!"

"Nice room and comfy bed. "

"No breakfast you get a food voucher internet good "

"Slecht sanitair. Niet altijd warm water. Wc merrdere keren verstopt vsnwege slechte staat."

"Lovely staff great location would highly recommend a stay."

"Always Stay here when in Worcester. Ideal location for shops, bars and parking. Reasonably priced and very comfortable warm good size rooms."

"Lots of free parking, the check in was easy, rooms were clean, and the free breakfast was excellent. Would highly recommend and would stay again. "

"N/a"

"Lovely hotel, great staff, and food / bar really well decorate great atmosphere "

"Good location "

"Lovely clean room with quirky decor . Breakfast and service great . All staff very helpful ."

"Perfect night’s sleep"

"Clean room staff very helpful,Bar is very nice serve and friendly in different room Breakfast is all there very nice. But when stayed in No 1 (McNeil) toilet you can get WiFi but you out of toilet you can’t have it! And when outside doorway about 8pm and early morning can’t see get a light on see where I am going!"