Hotel with a Concierge in Gedongtengen from SAR 71

"Overall the hotel was very nice but we did have an issue with customer service. We had booked a room that included breakfast for two. But when we arrived we were told our room did not include breakfast. We had three conversations with the front desk staff about honoring the breakfast that was included with the booking, but they refused each time. We chatted with hotels.com. They called the hotel and asked that breakfast be provided as it was included in the booking. The hotel...

"Handuk nya kotor Bad cover nya kotor Keset nya kotor Nyuci nya mga bersih ya Sampe2 kedepanx kalau mau nginap d sini , saya pikir2 lagi deh"

"It was close to the Maliaboro street and transportation, travel agents are close by. Our room was nice but bathroom and toilet could have better cleaning."

"Location was great. Hotel is old and the rooms are tired."

"The hospitality that the staffs provided was excellent. "

"Room and toilet is not so good and old, but the swimming pool, staff and location are very good!! 2~3 min. to malioboro st., another 2 min. to Mall."

"Wonderful place, excellent location, great breakfast, and above and beyond service. Recommend "

"Old, worn out, & you get what you pay for. Rain is loud on roof, motorcycles heard all night. Needs fresh paint & clean grout. However, the room service Indonesian 06:00 breakfast was tasty. The hotel staff got us soap upon request. The aircon worked and we had hot showers. There were 2 sitting parlors adorned with sculptures & plants by the front desk. The hotel is within a few blocks of the downtown night market. "