Search Chalets in Defford

"upon arrival Christina was very pleasant and helpful checking us in, we later returned to reception to book breakfast, this is time we were dealt with by Charmain, who was also pleasant and helpful. The Room was clean and comfortable for the 3 of us, we used the pool twice, which was a nice treat to have this downstairs , this too was clean and appeared to be well maintained. Overall a good experience all round, will book again if we need to stay in the area again"

"As described. Clean & comfy."

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"Nice clean room, comfortable bed, great shower. Staff all very friendly. Decent gym & pool. Very nice breakfast."

"I don’t think we have ever been to such a good hotel for dogs. How lovely to have a comfortable and plush separate dining room to enjoy food with the dogs. How lovely to have the big garden so accessible and what a beautiful hotel. I would recommend it to anyone. I would just like to comment about breakfast. The first morning. Chose a selection for English breakfast. But just because you don’t want tomato and mushroom and hash brown for example, shouldn’t mean that you only get half a plate of food. If you only ask for sausage and beans and Egg then surely give two sausages and a bit more egg. My daughter was hungry after that breakfast. The plates are cold and the brekkie Luke warm. The second morning they gave our tea and coffee to another table and we had to wait ages. The food order came out wrong and there were many people complaining - missing food - forgotten food. The continental breakfast buffet was not replenished once used and there were still guests coming in. The fact that there were 170 guests is no excuse for a seamless breakfast. A hotel breakfast is the mark of a hotel. The drinks are very expensive which is a shame but from a constructive perspective I hope that you take a fresh look at the breakfast experience "

"Great place, easy parking, clean and hot shower, Bed though was on castors and moved about"

"Very please hotel and top service. "

"Fantastic Hotel in the centre of Stratford. The staff were all very friendly and attentive. We stayed in room 706 which was a Premium King room which was huge and had all the amenities you could ask for. Snacks & drinks (including beer and cider) in the room all included in the price. Will definitely return. Great value for money. "

"An excellent stay. Very convenient for being tourists in Stratford. A very comfortable and well appointed room. An excellent breakfast really well presented. All staff very enthusiastic and very customer focused. Well done to all concerned. Only downsides were 1) very low water pressure meaning that you had to ‘run around’ in the shower to get wet, and 2) little or no soundproofing between rooms - we could hear distinct conversations within adjoining rooms (even though the guests were certainly not excessively noisy)"