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"Close to Paddington train/underground station"

"We absolutely loved the Strand Palace! We had an issue with our flight into London and ended up arriving a day late, but the staff were understanding, responsive, and helped us extend our stay an extra day with ease. We had a room facing the Strand and loved the location and didn’t find the location noisier than any other city. We loved how close the hotel is to both the tube and bus routes and the location near Covent Garden was a huge plus. Haxell’s was fantastic too and we loved the personal touches, like a heart balloon to celebrate our dating anniversary, chocolates, truffles, and the best reusable “London” water bottles. We hope to be back the next time we’re in London! "

"Excellent location and quality of hotel. Staff were very attentive. Rooms had super comfortable beds and toiletries were luxurious "

"Good hotel which is in a good location "

"The room was a mixed bag—comfortable enough for a short stay, but hygiene standards left much to be desired. The carpet bore visible stains, giving an unkempt feel, and the towels were far from fresh, with a worn-out texture. While the basics for comfort were there, the overall cleanliness could use significant improvement to match expectations."

"Great area"

"Have stayed here many times and always consistent with accommodating staff in a great location of Mayfair"

"Friendly staff. Old hotel with small rooms, most do not have a bathroom/toilet so there are shared toilets & showers on the staircase between floors. Great location by Russell Square, 20 minutes walk to Center Point, Oxford Street, Dominion Theatre. British Museum is 5 minutes walk. Very quiet, only hear the birds in the morning. This inst glitz & glam, but good as a base for couples needing a night or two to stay. Nice old community lounge on ground floor to sit and read and has the tea & coffee facilities (non in tue room). "

"Nice!"