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"I was an amazing and traditional experience for us! I enjoyed a lot. Thanks for everything "

"We had a really good stay. Sinan and Yunus were magnificent and were always at hand to help. It is within walking distance to old town centre but there are many stairs which would be challenging for people with mobility problems. Our only problem was that plaster flakes were falling from the ceiling. Tahir bey is a taxi driver who works with the hotel and he is exceptionally trustworthy and reliable for taking you out on a tour of Mardin and surrounds at a great price. "

"It is a beautiful castle hotel is in the middle of the old town. Very comfortable with great breakfast You can walk around and it is safe. It is very difficult to get with Google, but that will happen with all hotels in Mardin ."

"The hotel staff were nice and helped me work out getting to the bus terminal. The included breakfast was delicious as well. Great location and room was part of the UNESCO heritage style design. Only feedback is the plumbing had some issues and my room smelled like poo."

"Otelde kaldığımız süre boyunca çok rahat ettik, otelin sahibi bizimle çok alakadar oldu ve zaman zaman memnuniyetimiz için elinden geleni yaptı. Manzara ve otelin konumu harikaydi. Çok teşekkürler her şey için."

"A nice new build hotel butik style. However we had breakfast booked but it wasn’t served as it wasn’t available due to it being a new hotel. Not set up as yet. Also the 2 family rooms booked (2 adult and 2 child) they only had 1 of that type of room So we had to compromise and take an additional room as they also did not have any pullout sofa or beds. We did get to a resolution but I was asked for more money but I refused and they accommodated in the end. Hotels.com was to blamed by management. "

"Very kind and helpful personal. They have upgraded the room for free. Vintage style. Great view from the terace. Close to the bazar and centre possible to park quite close. "

"Beautiful hotel, great service"

"Good breakfast, Expedia description of hotel is unclear regarding different types of rooms."