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Tru by Hilton Dallas Downtown Market Center

2.5 star property
Hotel with a 24-hour fitness center, a quick walk to Dallas Market Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Dallas Downtown Market Center

Bar (on property)
Bar (on property)
Bar (on property)
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • 24/7 front desk
The price is SAR 380
SAR 445 total
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Pillowtop bed
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

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DoubleTree by Hilton Dallas - Market Center

Pool
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very Good, (1000)
The price is SAR 379
SAR 445 total
includes taxes & fees
7 Feb - 8 Feb
DoubleTree by Hilton Dallas - Market Center

About the neighborhood

Map
1949 N STEMMONS FWY, Dallas, TX, 75207

What's nearby

  • Dallas Market Center - 8 min walk
  • American Airlines Center - 2 min drive
  • Dallas World Aquarium - 3 min drive
  • Kay Bailey Hutchison Convention Center - 4 min drive
  • Reunion Tower - 4 min drive

Getting around

  • Dallas Medical-Market Center Station - 3 min drive
  • Victory Station - 20 min walk
  • Love Field Airport (DAL) - 15 min drive

Restaurants

  • ‪SĒR Steak + Spirits - ‬9 min walk
  • ‪Medieval Times - ‬3 min walk
  • ‪Media Grill + Bar - ‬10 min walk
  • ‪Rodeo Goat - ‬11 min walk
  • ‪Terrace - ‬9 min walk

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel near Dallas Market Center
Located close to American Airlines Center and Dallas World Aquarium, Tru by Hilton Dallas Downtown Market Center provides an arcade/game room, a 24-hour gym, and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), a billiards/pool table, and a banquet hall
  • Smoke-free premises, multilingual staff, and a vending machine
  • An elevator, a 24-hour front desk, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 152 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Mini fridges, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Frequently asked questions

Is Tru by Hilton Dallas Downtown Market Center pet-friendly?

Yes, Tru by Hilton Dallas Downtown Market Center allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Dallas Downtown Market Center?

Valet parking is available for USD 35 per night.

What time is check-in at Tru by Hilton Dallas Downtown Market Center?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Dallas Downtown Market Center?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Tru by Hilton Dallas Downtown Market Center located?

Located in Dallas Design District, this hotel is within 1 mi (2 km) of Dallas Market Center and American Airlines Center. Dallas World Aquarium and Reunion Tower are also within 3 mi (5 km). Victory Station is 20 minutes by foot and Market Center Station is 20 minutes.

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 489 out of 1080 reviews" "
Rating 8 - Good. 224 out of 1080 reviews" "
Rating 6 - Okay. 158 out of 1080 reviews" "
Rating 4 - Poor. 89 out of 1080 reviews" "
Rating 2 - Terrible. 120 out of 1080 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Fiona

Stayed 2 nights in Dec 2024

4/10 Poor

Dana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator has been out for MONTHS. Obviously something yhat can be repaired but it has been neglected. On top of not being told until check in, I was asked to sign a liability waiver to walk the 4 flights of stairs to my room since the 4th floor was all that was left.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ladaunta

Stayed 3 nights in Nov 2024

2/10 Terrible

Elsa

Disliked: Cleanliness, staff & service
.
Stayed 1 night in Nov 2024

2/10 Terrible

Caleb

Liked: Cleanliness, staff & service
Everything was great but the elevators were not working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jada

Stayed 1 night in Nov 2024

6/10 Okay

Aida

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I feel we should have been notified ahead of time that the elevator had not been functioning since August.
Stayed 2 nights in Nov 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Patrick, Kyle

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Tytiana

Stayed 1 night in Sep 2024

8/10 Good

Bianca, midland

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevators we're not working luckily we were on the 2nd floor. Pillows were almost none existent. Property was clean and staff was very nice.
Stayed 1 night in Oct 2024

8/10 Good

Sebastian

Business traveler
Liked: Cleanliness, staff & service, amenities
So the building has some structural issues and we did not find this out until we checked in. Their elevator shaft is needing to be fixed so NO elevator (we had to sign a risk form using just the stairs) and because of this they only booked the bottom 3 floors. Thus the noise from the freeway is noticeable. They have a sound machine in the room but still it was hard to sleep with all the traffic noise.
Stayed 3 nights in Oct 2024

2/10 Terrible

Abram

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Sep 2024

4/10 Poor

Kimberly, Hughes Springs

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Elevator did not work and we were not told ahead of time. This meant rooftop and rooftop bar were closed. The shades in room would not go down all the way allowing a bright light to shine in. Very loud traffic noise and asked for the option to stay on parking lot side. Staff seemed unconcerned about any of it!
Stayed 1 night in Oct 2024

8/10 Good

Debbie

Traveled with family
Liked: Staff & service, amenities
The elevators were not working. However, the staff was kind enough to move us to the 1st floor as soon as a room became available.
Stayed 2 nights in Oct 2024

6/10 Okay

william

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was out of order and had to carry bags up 4 flights of stairs.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was parking but the hotel can’t do anything about that so I loved it all. Transportation was easy and did not take long at all. Perfect location for wherever we wanted to go.
Stayed 4 nights in Oct 2024

10/10 Excellent

Senia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay 😁
Ms. Charlie was amazing. I hate that the bar wasn't open but my overall stay was awesome.
Stayed 2 nights in Oct 2024

6/10 Okay

Brenda

Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Disliked: Property conditions & facilities
Stay somewhere else.
They told me my card declined-ended up having to call my Bank in front of everyone where I then gave them the authorization from my bank where it was accepted. Finally they “trusted me enough that I got a room after wanting to run my card again for the full total, but without any refund. Elevators not working and will not stay there again. 3 vehicles in the parking lot with flat tires, so I don’t know if there were other issues.
Stayed 2 nights in Oct 2024

10/10 Excellent

Giovanni

Stayed 2 nights in Sep 2024

6/10 Okay

Amberlyn

Traveled with group
Liked: Cleanliness, staff & service, room comfort
No notice of elevators being down
Staff was kind, but elevators were out of service and it seemed like no work was being done to get them back running. According to the paper they had me sign upon checking in which acknowledged the elevators being down, it appeared the elevators had been out of order since August 22, 2024. I would have preferred to know that the elevators were down prior to booking or at least be notified BEFORE arriving. Other than that, the place was very clean and the lobby was nice to hang out in.
Stayed 2 nights in Oct 2024

6/10 Okay

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Easy access to the design district, but limited access to public transportation and other areas of the town. Nearby freeway created a lot of overnight noise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Stayed 3 nights in Sep 2024

6/10 Okay

Darell J.

Liked: Cleanliness, room comfort
Do Better Tru
I understood the elevators were out because of work being done on the facility, but I didn't expect management and service to be so non-chalant. My complaint was acknowledged with a discount on the full price of my stay.
Stayed 3 nights in Sep 2024