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"The service and the staff"

"Great staff, food and location. Nothing was bad!"

"This was our second visit to Massimo’s villa. It’s so peaceful and beautiful. The views are out of a storybook. Massimo is one of the nicest, kindest people that you’ll ever meet. We will return again and again! "

"Incredible facilities, rooms are cleaned really well, staff are always very attentive. To be able to access the grotta is a real highlight, it's an incredible place, much bigger than expected and the facilities are again outstanding. Spa had a lot of choice, the outdoor swimming pools were unexpected given we visited in December and it was never too busy, often it was just us. There are also lots of hiking options from just next to the property, starting from inside the hotel grounds. "

"Very nice place to stay "

"Loved this hotel! Amazing rooftop pool, great places to eat nearby and super staff!! Plus very reasonable rates!! "

"This property has amazing views and an amazing experience. Close to a lot of small towns to visit. Less than and hour away from Lucca. This property is a true gem and the owners are fantastic. Do not miss out on their pizza night. "

"The food at the restaurant was terrible. I ordered a bottle of wine and they sent another that was 3 times the price without telling me. They threw us out because they said they had to set up for breakfast while they had other tables still sitting. We were still drinking our wine. The only person that was nice at this place was the person at reception. "

"Very Good Hotel in a wonderful location. Excellent value for money"