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"Great location for a shopping trip to either Lakeside or Bluewater (or go to both like we did!) as it is in the middle of both. We were unexpectedly upgraded on arrival which was a lovely surprise. Staff were really helpful and friendly. The hotel was beautifully decorated for Christmas. Beds were very comfortable and rooms were nice and spacious. Nice big shower and everything was clean. Enjoyed the breakfast, lots to choose from. Would definitely return. "

" Very good stay ,staff were very good especially the personnel working breakfast , one minor point is the entrance to the hotel could do with a clean every morning."

"Nice"

"Comfortable stay, in a clean and modern hotel. Felt safe and secure and Car Park barriers in place. "

"nice warm room"

"The hotel is in a great location with walkable access to Blackheath Village and railway station. Buses stop right outside. Staff are very personable. Hotel is clean. Breakfast room is beautiful with traditional options. I had a front facing room overlooking Blackheath common, the church and the street. The only downside was the noise from the street. Windows are not insulated. It is London and there is always something going on. One of the nights they were holding a Christmas party. We were still able to use the bar, no food available so we went out to Ivy Cafe. A little Fawlty Towers with the volume of people and staff being overrun but very British and we found the humor in this. I would highly recommend this hotel if you want a true British experience. Montpelier Cafe, Ivy Cafe, Gail’s Bakery all wonderful. Must visit the church. "

"A friendly welcome, as always, especially from Ludy on breakfast service and Sarah on reception."

"Location is convenient and the property is beautiful "

"Lovely hotel, big rooms, comfy beds, bathroom could do with an update. Very easy to check in/out even late at night (10ish) and early morning (5.30)"