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"Although hotel is obviously having parts refurbished there was no detrimental impact on guests. Staff were extremely helpful & friendly, nothing was too much trouble. Food in the restaurant was excellent. We felt valued as guests & thoroughly enjoyed our stay"

"Lovely welcome from the front of house staff, comfortable bed and lovely room"

"Our room was spotless and I can't find a fault with the hotel. The bed was very comfy and the staff were amazing and very friendly. Will definitely be going back. "

"Couldn't fault the hotel, considering the building is 150 years old it was in great condition, very well looked after, everywhere was clean and tidy. It was -1 outside but the whole hotel was lovely and warm, very relaxing. The staff were all nice and very helpful, the food and the dining room were great. The only thing that let it down was the parking outside, not enough spaces."

"Amazing little find hotel i loved it quickness…. Staff were friendly and helpful too, no problem when I didn’t wanna sleep on the ground floor and the staff on charge changed it without any problem! Would definitely stay again but this time with the Seaview! "

"Hotel and staff absolutely great, we had a superior room and it was wonderful. Reception and breakfast staff are so friendly we will definitely be back "

"Our first room was ideal for me and my mum , but the tv didn’t work , so there was no hesitation from the staff and they moved us straight away and wow we got upgraded to a suite which was amazing , my 85 year old was crying when she saw it and the view was overlooking the sea .. plus we had 2 tvs:) Thanks to the staff for making our stay extra special "

"Stayed here a few times for a work trip. Will stay again, it's nice, comfy and clean."

"Lovely hotel in the very quaint Helmsley - our suite with a balcony overlooking the pool and hot tub was fabulous and spacious. All the team were friendly, efficient and courteous and very responsive. Complimentary parking and plenty of spaces was very welcome- always a plus . "