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"Friendly and polite staff from reception to bar/restaurant to housekeeping. Beautiful decor giving all public areas a sense of comfortable style and an upmarket but ´ at home ´ feeling. Rooms were spacious enough and bathrooms clean and well maintained. The only tiny niggle was the dinner menu which wasn’t hugely inspiring (mainly in the starter area) and also the pie which, although filling was absolutely delicious, was not encased in pastry but also the pastry topper was bit stodgy and not flaky puff pastry. As I say a tiny thing but when coming up North from London you look forward to an excellent pie. The other mains were excellent and all were piping hot. Breakfast was also fine, nicely cooked full breakfast and lots of choice for cereals, yogurt and toast, although didn’t see any croissants, as was on the menu. We visited as a large family group, overall a wonderful stay and all have said we would stay here again. Thanks Crooklands. "

"Brilliant place "

"My first time staying at the lakeside and so glad I chose this hotel! I came to stay whilst it was my birthday weekend and it was amazing from start to end. All the staff were consistently polite and attentive. The room was very big and clean, a nice surprise of a personalised birthday card and chocolates were so nice to arrive to. The hotels views were stunning from every angle. So peaceful and a great place to spend your birthday. Lovely choices for breakfast as well as dinner. So glad I chose this hotel for my birthday yesterday. I will be booking to come back and also recommending to friends and family. "

"The staff were all really lovely and helpful, the hotel was beautiful and the surrounding area was absolutely amazing. Loved our stay"

"We experienced first class service throughout our stay. The hotel was luxurious and well maintained. Every member of staff we came into contact with was both efficient and friendly. On this occasion we only stayed for one night on a B & B tariff. Our room in the main building was quiet, comfortable & well equipped and breakfast the next morning was faultless with plenty of hot and cold options. Can't wait to return."

"Really lovely place to stay, lodge had all basic necessities (plus more) and was relatively clean, I would definitely come back again for the price we paid it was an absolute bargain, reception staff were very friendly also and checking in was straightforward! "

"the family room with the kids in the side room off the main room was very pleasing."

"Great welcome, help finding parking from reception, offered to help with bags Big clean rooms Lovely breakfast and a friendly service Thank You!"

"Great destination matched by great hotel"