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The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property
Hotel in Kendal with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Desk, iron/ironing board, bed sheets
Daily English breakfast (GBP 10 per person)
Front of property
Interior detail
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
Wardrobe or closet
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Heating
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Heating
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
Wardrobe or closet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
Wardrobe or closet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 3 Twin Beds, Non Smoking

Highlights

Heating
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
Wardrobe or closet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
TV
Shower/tub combination
Private bathroom
Electric kettle
Coffee/tea maker
Desk chair
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Station Road, Kendal, England, LA9 6BT

What's nearby

  • Kendal Museum - 2 min walk
  • The Quaker Tapestry Museum & Exhibition - 5 min walk
  • Kendal Castle - 11 min walk
  • Brewery Arts Centre - 14 min walk
  • Sizergh Castle - 11 min drive

Getting around

  • Kendal Station - 1 min walk
  • Manchester Airport (MAN) - 92 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Masons Yard 24 - ‬6 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪Stramongate Chip Shop - ‬3 min walk
  • ‪The Duke of Cumberland - ‬3 min walk

About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Hotel near Yorkshire Dales National Park
At The Lakeland Kendal Hotel, Sure Hotel Collection by BW, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free WiFi in public areas.
Other perks include:
  • English breakfast (surcharge), a front-desk safe, and a reception hall
  • Newspapers in the lobby, an elevator, and a 24-hour front desk
  • Smoke-free premises and a TV in the lobby
Room features
All guestrooms at The Lakeland Kendal Hotel, Sure Hotel Collection by BW include amenities such as desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Polish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 656 ft (GBP 10.00 per day)
  • Street parking available

Food and drink

  • English breakfast available for a fee daily 6:30 AM–9:00 AM: GBP 10 for adults and GBP 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Nearby parking fee: GBP 10.00 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

Frequently asked questions

Is The Lakeland Kendal Hotel, Sure Hotel Collection by BW pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

Check-out is at 11:00 AM.

Where is The Lakeland Kendal Hotel, Sure Hotel Collection by BW located?

Situated in Kendal, this hotel is within a 5-minute walk of Kendal Museum and The Quaker Tapestry Museum & Exhibition. Kendal Castle and Brewery Arts Centre are also within 15 minutes. Kendal Station is only a 1-minute walk.

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The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 50 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 11 out of 104 reviews
Rating 4 - Poor. 8 out of 104 reviews
Rating 2 - Terrible. 5 out of 104 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, well situated and good value.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The County Hotel is a no frills hotel but it is really well located, clean and tidy with friendly staff add has everything you need for a pleasant stay. Above all it was excellent value for money and I’m very happy that I didn’t end up paying more than I needed for a good night sleep and a decent breakfast during my one night stop over in Kendal.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, property conditions & facilities, room comfort
Ideal break hotel
Enjoyed stay a bit cold but room warmed up staff very helpful with parking options. Did not have time to check out facilities available. Will be back again.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Kendal
My friend and I came to Kendal for an overnight stay and really enjoyed our time at the County Hotel. Staff were very helpful and friendly. Food was lovely and very reasonable. Would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Tony

Liked: Staff & service
Did the job...but only just.
Hotel is in a convenient location for access to the town centre but has limited (3 spaces) for parking. Decor and facilities are a bit dated and in need of update. Food was good but breakfast was a slow experience as waitres was working alone and struggling to keep up.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very friendly check in despite being told over the phone we could check in from lunchtime we were told we were too early, but receptionist did offer to store our bags whilst we went out. Room was spacious and light. Towel rail blasting out heat, so the room was stuffy, but we did find the switch to turn it off. Room on front of hotel so lots of road noise which kept us awake most of the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff couldn’t do enough to help
Stayed 1 night in Nov 2024

4/10 Poor

David

Liked: Staff & service
Very tired looking, wore Badly stsined Carpets, chippe, worn paint work. The worse Breakfast and its sevice We have Ever had. Wrong orders, all items, Over cooked, dry, Easyest meal to prepare. Ony 6 pepple in dining room so Not Busy. Top Marks for ruining Breakfast score 1 out of 10! Terrible. To add insult to injury I broke a Temp Crown trying to eat the rockhard toast. And an Emergency trip to the Dentist on return Home. Shower tray edges mouldy, on off knob detached, could Not serficiantly lower temp of shower, Scolding hot down to Extreamley Hot to lowest temp Very Hot!! Could be a Nice Hotel if Money was spent on it. Not worth the price per night. Refunded for Breakfasts Rececion Staff Excellent, Very Helpful and sympathetic. 10/10 Housekeeping 7/10 Dining Staff 3/10 Chef 0/10
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience at this hotel. We arrived and they told us that they had only received the booking as a single room
Stayed 1 night in Jul 2022

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel scammed us. Despite booking and paying for a double room, they pretended Expedia had only booked a single…and said they had no rooms left. They told another couple arriving later the same evening the same lie. They had clearly rebooked our rooms as soon as they could charge a higher - peak season - rate. Appalling - no one should stay here!
Stayed 7 nights in Jul 2022

6/10 Okay

KIM

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. Seriously needs to be much cleaner. Numerous cigarette butts and debris at the front entrance. Restaurant dirty cutlery and poor hygiene.
Stayed 1 night in Jul 2022

8/10 Good

Milaneth

Stayed 1 night in Dec 2024

10/10 Excellent

Lord William

Stayed 1 night in Jan 2025

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Martyn

Stayed 1 night in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

amrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Rune

Stayed 1 night in Jul 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet night in a very clean room.
The County Hotel Receptionist was very,very helpful, checking that I knew where to find the free car parking across the road from the hotel. I thought the room might be rather noisy, with an extract fan outside the window. The Receptionist was able to reassure me that this was the kitchen extractor which would be turned off by 21.00. It was, and I had a lovely quiet night in a very clean room.
Stayed 1 night in Jun 2022

4/10 Poor

Kayleigh

Liked: Cleanliness
The rooms were clean enough. On the small side. The bed was comfortable. Pillows could have been better. People should be made aware this hotel is partnered with a tour bus company. So anyone booked with the tour gets priority over other guests. Which if you don’t know this before booking, I don’t think it’s fair. When we arrived there was already two tour buses of people there. They had access to the restaurant and bar area. There was entertainment which you could hear right throughout the hotel. So if you wanted an early night, forget about it. We were only given a half hour time slot for breakfast. 9-9:30. So if you wanted to have an early start, it wasn’t happening. The breakfast staff were abrasive. They got my order wrong and mine didn’t arrive until nearly everyone else at my tables was done. We all said the food was not very hot. The choice of food wasn’t the best unless you like very basic food. My fathers bread was dripping with grease. Probably would have had a better breakfast from Greggs. The doors in the hotel need the catches fixed, as all you hear first thing in the morning and at night is slamming doors. I don’t recommend this place nor would we stay here again.
Stayed 1 night in Jun 2022

10/10 Excellent

Graham

Stayed 1 night in Jun 2022

8/10 Good

Jackie

Stayed 1 night in Jun 2022

4/10 Poor

DAwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right along main road. So noisy could not sleep.
Stayed 1 night in Jun 2022

10/10 Excellent

Umut

Stayed 1 night in Jun 2022