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The Westin Cozumel

4.5 star property
Luxury resort on the beach, with outdoor pool

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Photo gallery for The Westin Cozumel

On the beach, scuba diving, snorkeling
On the beach, scuba diving, snorkeling
Premium bedding, in-room safe, desk, blackout drapes
Exterior detail
Outdoor treatment areas, sauna, steam room, body treatments, body wraps

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
The current price is SAR 566
SAR 715 total
includes taxes & fees
28 Mar - 29 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 2 Queen Beds, Non Smoking, Balcony

Classic Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 82 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 122 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Ocean View

Junior Suite, 1 Bedroom, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Beach/ocean view

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Ocean View

Classic Room, 1 King Bed, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
Private bathroom
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO

What's nearby

  • Cozumel Maritime Terminal - 6 min drive - 4.9 km
  • Benito Juarez Park - 6 min drive - 5.4 km
  • Punta Langosta Pier - 6 min drive - 5.6 km
  • San Miguel Church - 7 min drive - 5.6 km
  • Stingray Beach - 9 min drive - 7.8 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Islands Beach Club - ‬6 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬7 min walk
  • ‪Tequila Beach Club Cozumel - ‬15 min walk

About this property

The Westin Cozumel

Luxury family-friendly resort near Punta Langosta Pier
Located close to San Miguel Church and Benito Juarez Park, The Westin Cozumel provides a poolside bar, a grocery/convenience store, and a terrace. With a beachfront location, scuba diving, and snorkeling, this resort is the perfect place to soak up some sun. Treat yourself to a facial, a manicure/pedicure, or a massage at Zazil, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and babysitting (surcharge)
  • Massage treatment rooms, luggage storage, and meeting rooms
  • Guest reviews give top marks for the beach locale, helpful staff, and first-rate property condition
Room features
All 152 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Recycling, free infant beds, and coffee/tea makers

All inclusive details

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily: USD 20 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Cuzamil
  • Las Gaviotas
  • Snack
  • El Cielo

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Elevator
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Grab bar near toilet
  • Toilet grab bar height (inches): 20
  • Hand-held showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch LED TV
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 4 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

Frequently asked questions

Does The Westin Cozumel have a pool?

Yes, this property has an outdoor pool.

Is The Westin Cozumel pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Westin Cozumel?

Self parking is free at this property.

What time is check-in at The Westin Cozumel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Cozumel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Westin Cozumel?

Some rate plans available at this resort are all-inclusive.

Where is The Westin Cozumel located?

Nestled on the beach, this Zona Hotelera Norte resort is within 6 mi (10 km) of Benito Juarez Park, Punta Langosta Pier, and San Miguel Church. Stingray Beach and Chankanaab National Park are also within 9 mi (15 km).

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The Westin Cozumel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 381 out of 672 reviews
Rating 8 - Good. 150 out of 672 reviews
Rating 6 - Okay. 71 out of 672 reviews
Rating 4 - Poor. 34 out of 672 reviews
Rating 2 - Terrible. 36 out of 672 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room with amazing views!
Stayed 7 nights in Feb 2025

10/10 Excellent

Melissa

AMAZING! Attentive, caring staff. Best breakfast on the island!
Stayed 5 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great location and amenities
Stayed 1 night in Jan 2025

8/10 Good

Keith Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were lovely with a beautiful view of the water, but the room lacked a hair dryer, hand towels & wash cloths.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rickie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 5th time staying in Cozumel, first time north of centro. Loved it! Cabs into town $10 each way, food at Westin was excellent Snorkelling outside the hotel was amazing! Clean rooms, AC was great. No issues Did not want to go home today
Stayed 4 nights in Feb 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Great snorkling in front. Food was very good and incorporated local flavors. The only downside was figuring out how the all inclusive meals worked. It wasn't until the last night that we were told dinner alternated resteraunts.
Stayed 7 nights in Jan 2025

10/10 Excellent

Falynn Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Westin was everything and more. The staff was amazing and so friendly, very attentive. Las Gaviotas reataurant and staff was AMAZING. We got to know all the staff and became friendly along our trip. Some names that stood out to us were Paloma, and Jorge at Las Gaviotas. The baretenders in the hotel Facundo and Carlos were some of the friendliest and nicest people we had met! I highly recommend The Westin to anyone and would recommend the All Inclusive Package. Thank you again to the wonderful staff for being so welcoming!!!
Stayed 7 nights in Feb 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!! Great staff!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was beyond amazing, and I could not give them a rating higher than five stars or I would!! Everyone was extremely helpful and yet not intrusive. Treated us like kings!
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel!
Stayed 2 nights in Nov 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The Westin is a very nice hotel. Clean and quiet we walked across the street and had the most amazing grilled lobster and key lime pie. Beach small but beautiful water and snorkelling. No entertainment as it’s a hotel. Food options limited ( again it’s a hotel ) but the food we did eat was good. Only a 10 minute drive from downtown by taxi.
Stayed 7 nights in Nov 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give the staff 10 stars I would. Unfortunately, I can only give them five but they certainly deserve 10. Everyone was very helpful and willing to treat you like a king.
Stayed 5 nights in Jan 2025

6/10 Okay

Waldemar

I had very high hopes for this property and it started off strong. The fish tacos and ceviche at Gaviotas restaurant were amazing. But entering the facility there was a strong sewage smell in the lobby. The beach was stunning and the staff pretty friendly. As my stay progressed it became apparent that the Westin has a lot of work to do in the areas of transparency when it comes to charges so a guest is not blindsided . The food at the cozumil restaurant was terrible, bland pizza and pasta.
Stayed 4 nights in Feb 2025

10/10 Excellent

cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin was an absolute dream vacation. The staff are wonderful and helpful. The food is amazing. The beach is gorgeous, while it is small it has the best snorkeling.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service
Great time quiet and relaxing
Stayed 4 nights in Nov 2024

8/10 Good

Raymond Edward Wunderle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to see some sort of indoor entertainment. (Bingo,Trivia, or Karaoke) in the event there is bad.
Stayed 8 nights in Jan 2025

6/10 Okay

Dawn

Liked: Cleanliness
The Westin was a disappointment to my family. We arrived the first of March. We first noticed the unpleasant odor in the lobby. The smell was stale. The rooms were very bare. We noticed minimal effort for comfort. However, we must say the beds were very comfortable. The restaurant choices were very limited. One restaurant and two poolside areas were available until 4pm. The one and only restaurant opened at 6pm. Each night was a different theme meal. The beach was nice with very good snorkeling. Depending on expectations, the Westing would be okay for those with plans to do other activities outside of the resort, would be okay. For our family, it was much less than what we had hoped for.
Stayed 9 nights in Mar 2025

8/10 Good

Veronica

Liked: Amenities
Beautiful and clean place!!
Stayed 4 nights in Oct 2024

6/10 Okay

Todd

Liked: Staff & service
We stayed here about three years ago, and the property was immaculate. Everything was spotless and beautifully maintained. However, the property’s upkeep has deteriorated significantly since then. The bathroom tiles are missing, and the pool is dirty. It doesn’t feel the same quality as when we first stayed here.
Stayed 5 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 8 nights in Oct 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!! They welcomed us with a beautiful cake to celebrate our anniversary. The staff was amazing (Virginia aka Vicki on the beach and Margarita at the restaurant were top notch). The all inclusive was definitely worth it and the food and drinks were amazing! We will be back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at the Westin Cozumel for a week for my second visit to the island. The hotel staff are very friendly and the amenities are updated and clean. I love the two pools. The oceanfront dining area is very relaxing!
Stayed 7 nights in Nov 2024

10/10 Excellent

Joshua Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! For an all-inclusive – they had a fantastic, personal touch, and great dining options! Wonderful service from friendly staff, and plenty of amenities to fill your time!
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Nice hotel, with its own private cove and beach with good snorkeling just off the beach. Nice pool too and the fine dining restaurant seemed good, though we only ate there once. The free breakfast option is a pretty good choice, with the restaurant for that right on the water. Nice rooms that all face the ocean. Would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 7 nights in Jun 2024