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"The property itself is exceptional, the gym, spa, pools etc are great. Restaurants were amazing. We may have gone in an off peak season so I am thinking the resort was understaffed as the cleanliness was lacking. For example our bed was made and towels replaced daily however the actually bathroom itself did not appear to be cleaned daily, glasses weren’t cleaned etc. we left towel on the Sun lounges at the end of the day and the following day they weren’t even removed. Moreso a reflection on staffing I’m assuming. "

"Loved the pool "

"Very nice place and the people are amazing, thank you!!!"

"We liked everything about this property. 2A 2C (7-9) and booked 2 bed apartment. Bed arrangement was great. 2mins walk to Coles and all other major shops in Main Street. Great pool. We love how it’s connected by a walk way to the Main Street also for ease to shops and restaurants. If you’re a family, this is your place to stay. "

"we had a ground floor room with a patio that we could sit out and enjoy the sound of the ocean and birds. the location across from the ocean and close to shops and restaurants was convenient for walking. the breakfast was lovely and there were bikes, umbrellas and chairs for guests to use. recommend and look forward to a return trip. "

"The most helpful and friend staff and service I had ever encountered. Great work staff, especially at front desk."

"Apartment was perfect. All the necessary amenities for a comfortable stay. Walkable to shopping, dining and water activities. Small kitchenette for cooking meals with refrigerator and microwave if needed to store leftovers and cool beverages. Pool was perfect for relaxing or play. Nice grilling area if cooking outside is your preference. Would stay again!"

"A lovely aparthotel run by a lovely couple who recommended local restaurants and was able to book excursions for me. I would absolutely return to the Macrossan if staying in Port Douglas again."

"My room was comfortable and clean"