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"Excellent hotel. Highly recommend. "

"Service here was excellent. Rooms were very clean. They accommodated our request for extra coffee very well with no extra charge. Breakfast was very good and the kitchen staff and others were very friendly."

"Loved the huge, beautiful grounds and the activities offered at the resort. We did the tubing and horseback riding - great fun and so convenient that it was at the resort. Concierge was very helpful finding us local tours, arranging transportation, etc. And good dining options too. We ate every meal at the resort except lunch during excursions. Really convenient and relaxing to have good dining at the resort. We loved the hot springs by the river, especially the one right above the waterfall. Very good resort for family. "

"Our room was very clean and very updated. The thermal spas were plentiful and well designed. We loved the coffee bar with private pool that looked out over a farm full of animals and the volcano. It is beautiful. "

"Very nice and hospitable people. Perfect place to stay. Thank you for your upstanding service."

"This place is so beautiful! All the rainforest jungle landscaping is phenomenal. The location is perfect in the middle of all activities and the view of the volcano is the best. We had both a sunny day, cloudy and rainy day and all were great there. The hot springs are well shaded from sun and rain. The buffet breakfast is great and my kids loved the nachos, burgers and wood-Fire pizza at the bar. Their Asian salad was amazing as well! I was happy with the prices being very reasonable - $10-$12 meals. My daughter and I even shared a pizza a couple times so that was a $6 meal for us each. I was surprised it didn’t feel crowded, even during spring break. "

"Great location"

"Amazing experience. Daniel gave us great information. Very clean and surrounded by nature. Breakfast delicious!! Superb!"

"Our room had a perfect view to watch the sunset behind the volcano. The staff was very friendly and helpful. Great place to stay with many restaurants within walking distance. "