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Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

Reception
On the beach, white sand, free beach cabanas, sun loungers
3 outdoor pools, free cabanas, pool umbrellas
Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE | Memory foam beds, free minibar, in-room safe, desk
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • All inclusive
    All inclusive
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside - 2 KIDS FREE

Family Selection Junior Suite Beachside - 2 KIDS FREE | Memory foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside - 2 KIDS FREE

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 66 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive
Pool
Breakfast included
All inclusive
Spa
8.4 out of 10, Very Good, (1000)
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

About the neighborhood

Map
Vialidad Paseo Mujeres, Manzana 1, Lote 10 Sm. 3, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 5 min drive - 2.1 km
  • Mujeres Beach - 12 min drive - 3.6 km
  • Isla Mujeres Ferry Terminal - 84 min drive - 12.8 km
  • Dolphin Discovery - 90 min drive - 18.0 km
  • North Beach - 90 min drive - 13.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Isla Blanca - ‬9 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Xtra Time - ‬11 min walk
  • ‪World Café - ‬19 min walk

About this property

Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive

Luxury all-inclusive property near Mujeres Beach
Located close to North Beach and Garrafon Natural Reef Park, Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive provides a free breakfast buffet, an adjacent golf course, and free water park access. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and 2 beach bars. Indulge in hydrotherapy, aromatherapy, and a hot stone massage at the onsite spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Pilates classes and fitness classes are offered at the gym; other things to do include beach volleyball and archery. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 poolside bars and a swim-up bar.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • 8 outdoor tennis courts, a free beach club on site, and babysitting (surcharge)
  • Concierge services, a reception hall, and beach towels
Room features
All 80 rooms boast comforts such as private indoor spa tubs and 24-hour room service, as well as thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Children's slippers, childcare services, and free infant beds
  • Bathrooms with jetted tubs and rainfall showers
  • 55-inch Smart TVs with digital channels
  • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Free beach club
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Trampoline

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • Business center
  • Conference center (10710 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Books
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Children's slippers
  • Desk
  • Iron/ironing board
  • Phone
  • Private indoor spa tub
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Family Selection Grand Palladium All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium Resort All Inclusive
Family Selection Grand Palladium Costa Mujeres All Inclusive
Family Selection Grand Palladium All Inclusive

Frequently asked questions

Does Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Self parking is free at this property.

What time is check-in at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive?

Yes, the property is all-inclusive.

Where is Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive located?

Located in Costa Mujeres, this beachfront property is next to a golf course, steps from Mujeres Beach, and within 9 mi (15 km) of Garrafon Natural Reef Park and Ultramar Ferry Puerto Juárez. North Beach and Puerto Cancun Marina Town Center are also within 9 mi (15 km).

Family Selection at Grand Palladium Costa Mujeres Resort & Spa- All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 74 reviews" "
Rating 8 - Good. 15 out of 74 reviews" "
Rating 6 - Okay. 6 out of 74 reviews" "
Rating 4 - Poor. 7 out of 74 reviews" "
Rating 2 - Terrible. 4 out of 74 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jaime

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall, we had a great experience. The resort is a little more rundown than it was when we were here in the past. We also arrived to dirty bedsheets, which we were not thrilled about. The à la carte restaurants were delicious, but the rest of the food options were meh. The service and drinks were hit or miss which was not our experience in the past. Victoria at the nest restaurant was the most amazing staff we’ve ever come across. She was warm and welcoming, and we understand why she’s the supervisor.
Stayed 7 nights in Nov 2024

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property enjoyed our stay. Kids loved the tennis program.
Stayed 9 nights in Jul 2024

6/10 Okay

ying, new york

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not clean room
Stayed 1 night in Oct 2024

6/10 Okay

ying, new york

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No upgrade and dirty room with mole, but the hotel ground is nice food is average. The staff is very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Renee

Stayed 3 nights in Aug 2024

8/10 Good

Mandy

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall , it was great, but it could be better. We didn’t receive the kid’s welcome package like the sun glasses, the toys, and the stuffs that were advertised. Even though I mentioned it but Nobody bring it to us. And the $1500 credit was fake, feel disappointed with only a useless $600 coupon book. Besides that, the place’s clean, love the environment, feels safe. Room attendants did a great job cleaning our room.
Stayed 4 nights in Aug 2024

8/10 Good

Mandy

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I enjoyed the stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisco Enrique, La Crescenta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sprawling campus like resort with a multitude of pools and eating options. We had easy access to a beach that was clean and well maintained. The staff at the resort was definitely top notch and they catered to our needs very nicely. The dining options (most require reservations) were fun and varied. Indian and Sushi were excellent options and they were able to accommodate our group of 14 without issue. Traveling the resort can be done on foot or via numerous golf carts that take guest to and from. Definitely a place to try!
Stayed 5 nights in Jul 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butlers was one my favorite. Lupita and Isaac was the best.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the resort as a family of 4 in the FS section. Check-in was very smooth and our butler was great with keeping us posted on events and available dining options. All the golf cart drivers were very friendly and happy to help out in any way. We enjoyed the main pool with our kids because its right next to the splash area. The lunch buffett at the main pool.was 10/10, they added more items throughout the lunch time and again were all very friendly and helpful. The waitors around the pool kept our drinks topped up all day long! We also enjoyed the nest option for some meals. The steak house on the TRS side was really good.
Stayed 6 nights in Jun 2024

10/10 Excellent

Nickolas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy Grand Palladium resorts.
Stayed 3 nights in Jun 2024

4/10 Poor

Pijus

Traveled with family
Liked: Cleanliness, property conditions & facilities
We booked a Family Selection part as we travelled with 2 teenagers and this option allows access to the TRS for adults. At check in we realize that Family Selection is oriented on families with children up to 5/7 years old, oven though their slogan says "luxury at any size". Check in area look like little day care area, the restaurant The Nest has a playroom inside and again feels like you are in a daycare at breakfast as kid’s music is blasting. Inside our room there was toddler sized hat and sand toys (bucket, shovel etc), SO If you are coming with teenagers, there is NOTHING for them! Family Selection pool was like yet another daycare..You pay for "luxury" part of the resort yet teenagers are left with main Grand Palladium pool activities only, volleyball pretty much..and after 5pm if you rented the ball from POP, they will go around and collect those oven if the pool is still full of teens playing. My children are not into video games so the Black/White club was not the option, also it is inside, not an outside activity. Restaurants: on Tuesdays they close buffet and 3 restaurants so now they force everyone to make a reservation and if you did not (because maybe that is the day you arrived at the resort) you would have hard time to find where to eat dinner as per their excuse, "they are feeding over 2000 people in a few restaurants that ARE open. First of all BUFFET SHOULD NEVER BE CLOSED!
Stayed 5 nights in Jun 2024

10/10 Excellent

Arnoldo

Stayed 6 nights in Jun 2024

10/10 Excellent

Tana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely wonderful, staff was nice and very accommodating. The restaurants were wonderful. The majority of the food was fantastic. We loved it. Can’t wait to go back.
Stayed 5 nights in Jun 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above my expectations
This is a pretty big hotel that you cannot enjoy it all in two days, you would need a week minimum but everything was great, we really loved everything, they treated us really good. The food was good, has everything you need. and of course service always on point.
Stayed 1 night in Jun 2024

10/10 Excellent

Yahima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Yacine

Stayed 1 night in May 2024

10/10 Excellent

Pamela Krizia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place as a family! The spa experience was incredible. The only thing disappointing was the noisy doors in the middle of the night. Some guests were very inconsiderate and just keeps shutting it off so loud. You can hear guests from the hallways. It’s a big building but looks like doors are thin enough that you can hear every single noise at night.
Stayed 3 nights in Apr 2024

10/10 Excellent

virginia

Stayed 5 nights in Apr 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024

8/10 Good

Myong, flushing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all it was great resort. but the restaurant, they serve buffet in brrakfast and lunch in every restaurant.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dev, Edina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort that we have stayed in Cancun. Facility, room, cleanliness, staff, food... You name it. A true five-star resort for family. We chose to stay the family selection with all inclusive option. Multiple pools and also close to the beach added to the fun. Both of my kids had a great time and so are my wife and me! We will definitely go back! We
Stayed 7 nights in Mar 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's peaceful and quiet, beautiful, pristine, not too crowded, close to the beach we love our room its panoramic ocean view, great staff great food
Stayed 5 nights in Feb 2024

10/10 Excellent

Poseidon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this resort. Doesn’t disappoint. Beautiful facilities, kind staff, excellent food, beautiful beach. One person stood out, Frida, our butler. Always helpful and with a smile. She arranged late checkout for us which was critical as we had a late flight. She also helped us with various other things during our stay and our kids loved her too. Very sweet and kind.
Stayed 7 nights in Jan 2024