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"Had an excellent 2 night break. No delays or issues checking in, friendly greeting, everything was explained. Room was clean, tidy and bigger than expected. We ate in the restaurant in the evening - food was delicious, great service made it a lovely relaxing experience. Breakfast the next day was good, no shortage of choice and freshly cooked buffet and continental food. One issue - one of 2 coffee machines was broken (these things happen), the other on a go slow, so there were queues which could have been better managed, worked around"

"Lovely very relaxing "

"Staff were super helpful. Room was perfect for our stay. Cleanliness was at a high standard"

"Comfortable and clean facilities with good support staff. Very convenient location for Cheltenham shops and facilities. Lift was not very reassuring but otherwise perfect. "

"The staff were very friendly and welcoming throughout. The room and bathroom very clean and comfortable. The only criticism was that the mattress was a tad too hard for our liking but that's a personal taste. Apart from that, everything was excellent including the breakfast. Can't wait to stay here again. "

"Lovely room and bathroom! Lots of great toiletries and nice little touches. "

"We had an amazing time. Not one complaint to be made. The room was clean, the bed comfortable. The evening meal and breakfast were amazing. "

"Brilliant Staff all of which are a credit to the hospitality industry spotlessly clean and luxuriously comfortable we shall return "

"Had a great time celebrating a family gathering. Food was great, staff were helpful and friendly and facilities were good. Loved the games room which kept everyone amused. Hotel is starting to date in parts and could potentially have a freshen up. Corridors were chilly and frayed stair carpets. Overall a great stay and would recommend it. "