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Mercure Concepción

3.5 star property
Hotel in Concepción with a fitness center and a 24-hour front desk

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Photo gallery for Mercure Concepción

Breakfast, lunch and dinner served
Daily buffet breakfast (USD 19 per person)
Minibar, in-room safe, desk, laptop workspace
Lobby lounge
Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet friendly
  • Gym
  • Housekeeping
The current price is SAR 267
SAR 267 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Cochrane Poniente No. 75, Concepción, 4070295

What's nearby

  • Catedral de la Santisima Concepcion - 14 min walk - 1.2 km
  • Plaza de la Independencia - 14 min walk - 1.2 km
  • Parque Ecuador - 19 min walk - 1.7 km
  • University of Concepcion - 4 min drive - 2.4 km
  • Estadio Municipal de Concepcion - 7 min drive - 4.9 km

Getting around

  • Concepción Station - 6 min walk
  • Concepcion (CCP-Carriel Sur) - 16 min drive

Restaurants

  • ‪Domino's Pizza - ‬2 min walk
  • ‪Unimarc A La Carta - ‬4 min walk
  • ‪Catus Pizza - ‬6 min walk
  • ‪El Tablon - ‬6 min walk
  • ‪Coyote Bar - ‬4 min walk

About this property

Mercure Concepción

Property highlights
You can look forward to dry cleaning/laundry services, a bar, and a gym at Mercure Concepción . The on-site restaurant offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • An elevator, tour/ticket assistance, and a 24-hour front desk
  • Luggage storage, a water dispenser, and a banquet hall
Room features
All 138 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, German, Portuguese, Spanish

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  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 214 reviews
The price is SAR 307
SAR 307 total
includes taxes & fees
13 Apr - 14 Apr
Holiday Inn Express Concepcion by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1 ft (USD 10.32 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 19 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 46 per pet, per stay
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Nearby parking fee: USD 10.32 per night (1 ft away)
  • Pet fee: USD 46 per pet, per stay
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atton Concepcion Hotel

Frequently asked questions

Is Mercure Concepción pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 46 per pet, per stay.

What time is check-in at Mercure Concepción ?

Check-in start time: 3 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Concepción ?

Check-out is at noon. Late check-out is available for a fee.

Does Mercure Concepción provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Concepción located?

Situated in Concepción, this hotel is within a 15-minute walk of Happyland, Catedral de la Santisima Concepcion, and Plaza de la Independencia. Parque Ecuador and Galeria de la Historia are also within 1 mi (2 km). Concepción Station is 6 minutes by foot.

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Mercure Concepción Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 192 out of 358 reviews
Rating 8 - Good. 91 out of 358 reviews
Rating 6 - Okay. 47 out of 358 reviews
Rating 4 - Poor. 18 out of 358 reviews
Rating 2 - Terrible. 10 out of 358 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherry Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern Hotel, Good food, too close to construction and railroad station
Stayed 2 nights in Nov 2024

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concepcion Mercur
Super frienly staff , easy parking
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better and better
Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Stayed 4 nights in Jan 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, not great
Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
It could be better
Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Stayed 2 nights in Jul 2023

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención de personal de recepción y de restaurante.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Stayed 1 night in Jan 2025

10/10 Excellent

Freddy

Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Stayed 1 night in Nov 2024

2/10 Terrible

Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo servicio
Llegué y no hicieron válida la recervacion. Y me quedé sin hotel. Es el colmo pésimo servicio. Dijeron que ustedes nunca le mandaron mi recervacion. Tuve que conseguir otro Hotel. Y me dijeron que como no pague en HOTELS.COM nunca les mandaron mi recervacion.
Stayed 1 night in Oct 2024

8/10 Good

Auteliano Antunes dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vale o seu preço
O hotel é bom e bem localizado. O atendimento foi ótimo. Quando tive problemas com o primeiro quarto (umidade), deram um upgrade para outro bem melhor. O café da manhã é fantástico
Stayed 4 nights in Oct 2024

10/10 Excellent

ALVARO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mauricio

Stayed 1 night in Sep 2024

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

yenifer andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Stayed 3 nights in Jul 2024

6/10 Okay

Claudia Garay

Liked: Cleanliness, staff & service
No funcionaban varias luces en la habitación y no se veían varios canales en la TV. Otros tantos con un sonido terrible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom. Vista da cidade. Nao tenho o que reclamar.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paula

Stayed 2 nights in Jun 2024

8/10 Good

Ronald Paulo

Stayed 1 night in Jun 2024

2/10 Terrible

Maribel

Stayed 1 night in Jun 2024