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Mercure Concepción

3.5 star property
Hotel in Concepción with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Concepción

Breakfast, lunch and dinner served
Exterior
Minibar, in-room safe, desk, laptop workspace
Lobby lounge
Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
The price is SAR 271
SAR 271 total
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
Eco-friendly cleaning supplies
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Minibar
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ibis Concepcion

Pet friendly
Parking included
Free WiFi
Restaurant
8.0 out of 10, Very Good, (497)
The price is SAR 195
SAR 195 total
includes taxes & fees
8 Dec - 9 Dec
ibis Concepcion

About the neighborhood

Map
Cochrane Poniente No. 75, Concepción, 4070295

What's nearby

  • Plaza de la Independencia - 14 min walk - 1.2 km
  • Parque Ecuador - 19 min walk - 1.7 km
  • University of Concepcion - 4 min drive - 2.4 km
  • Universidad San Sebastián - 5 min drive - 3.9 km
  • Estadio Municipal de Concepcion - 7 min drive - 4.9 km

Getting around

  • Concepción Station - 6 min walk
  • Concepcion (CCP-Carriel Sur) - 16 min drive

Restaurants

  • ‪Domino's Pizza - ‬2 min walk
  • ‪Unimarc A La Carta - ‬4 min walk
  • ‪Catus Pizza - ‬6 min walk
  • ‪El Tablon - ‬6 min walk
  • ‪Coyote Bar - ‬4 min walk

About this property

Mercure Concepción

Property highlights
You can look forward to dry cleaning/laundry services, a bar, and a gym at Mercure Concepción . The on-site restaurant offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Tour/ticket assistance, a front-desk safe, and concierge services
  • Meeting rooms, an elevator, and smoke-free premises
Room features
All 138 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1 ft (USD 10.32 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 19 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 46 per pet, per stay
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Nearby parking fee: USD 10.32 per night (1 ft away)
  • Pet fee: USD 46 per pet, per stay
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atton Concepcion Hotel

Frequently asked questions

Is Mercure Concepción pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of USD 46 per pet, per stay.

What time is check-in at Mercure Concepción ?

Check-in start time: 3 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Concepción ?

Check-out is at noon. Late check-out is available for a fee.

Does Mercure Concepción provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Concepción located?

Situated in Concepción, this hotel is within a 15-minute walk of Happyland, Catedral de la Santisima Concepcion, and Plaza de la Independencia. Parque Ecuador and Galeria de la Historia are also within 1 mi (2 km). Concepción Station is 6 minutes by foot.

Mercure Concepción Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 346 reviews" "
Rating 8 - Good. 90 out of 346 reviews" "
Rating 6 - Okay. 45 out of 346 reviews" "
Rating 4 - Poor. 18 out of 346 reviews" "
Rating 2 - Terrible. 9 out of 346 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Modern Hotel, Good food, too close to construction and railroad station
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly! Stocked bar and a good hotel restaurant!
Stayed 3 nights in Oct 2024

10/10 Excellent

ALVARO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Johann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concepcion Mercur
Super frienly staff , easy parking
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better and better
Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marivick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Ruth

Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Stayed 3 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It could be better
Check In was at 3pm instead of 2pm, as most hotels in Chile use to. Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan. Hotel doesn't have Room Service.
Stayed 2 nights in Jul 2023

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, not great
Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Stayed 3 nights in Jun 2023

6/10 Okay

Luis

Business traveler
Disliked: Cleanliness
Next time would go somewhere else.
The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Stayed 1 night in May 2022

6/10 Okay

Adriana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Boris

Hotel de paso
Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
Stayed 2 nights in Jan 2022

4/10 Poor

LORENA

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very small rooms, breakfast ok but they have to serve you from a very small buffet
Stayed 1 night in Jan 2022

6/10 Okay

Mark

Disliked: Staff & service, property conditions & facilities
Disappointing
Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
Stayed 1 night in Jan 2022

10/10 Excellent

Carlos, Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran lugar para estar, todo el personal muy amable
Stayed 1 night in Dec 2021

10/10 Excellent

Hugh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder. There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.
Stayed 1 night in Dec 2021

8/10 Good

Tomás

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Felipe

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I like room service The hotel is close to the train line so is a bit noisy
Stayed 1 night in Jul 2021

2/10 Terrible

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, great location, great service, good food
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great services, it was an amazing experience
Stayed 1 night in Mar 2021