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"Lovely hotel staff very friendly rooms very clean well done keep up the good work "

"Had a lovely overnight stay. Everything was excellent. Would highly recommend. "

"Full of character, history and interest. Leads to a memorable experience."

"Room service was order and didnt arrivw till 10pm after ordering at 7pm "

"Excellent all round"

"The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances. "

"Friendly staff and nice hotel. Car parking an extra "

"Had a great time, really liked the ambience and the staff were very professional and helpful! "

"All staff were very professional All had a smile on their face and were friendly The hotel room was really peaceful We enjoyed our stay "