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Douglas Inn And Suites

2.0 star property
Mediterranean motel with free breakfast and a fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Douglas Inn And Suites

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Hallway
Free daily on-the-go breakfast
Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Laundry
  • Housekeeping
  • Air conditioning
The price is SAR 218
SAR 264 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn

Pool
Breakfast included
Pet friendly
Parking included
7.8 out of 10, Good, (508)
The price is SAR 243
SAR 294 total
includes taxes & fees
20 Jan - 21 January 2025
Quality Inn

About the neighborhood

Map
2600 Westside Drive NW, Cleveland, TN, 37312

What's nearby

  • Cleveland State Community College - 16 min walk - 1.4 km
  • Cleveland Towne Center - 3 min drive - 3.8 km
  • Lee University - 3 min drive - 3.5 km
  • Bradley Square Mall - 4 min drive - 5.0 km
  • North Cleveland Church of God - 5 min drive - 4.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Property highlights
Take advantage of free to-go breakfast, dry cleaning/laundry services, and a gym at Douglas Inn And Suites. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, express check-out, and smoke-free premises
  • A vending machine, an elevator, and a TV in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Douglas Inn And Suites offer perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free newspapers. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 40-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch TV
  • Digital channels
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Frequently asked questions

Is Douglas Inn And Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Douglas Inn And Suites?

Self parking is free at this property.

What time is check-in at Douglas Inn And Suites?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Early check-in is available for a fee of USD 35.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Douglas Inn And Suites?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Douglas Inn And Suites located?

Situated in Cleveland, this motel is within 1 mi (2 km) of Tennova Healthcare, Cleveland State Community College, and Create & Celebrate Studio. Tennova Healthcare - Cleveland and CHI MEMORIAL CLEVELAND are also within 3 mi (5 km).

Douglas Inn And Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 490 out of 1007 reviews" "
Rating 8 - Good. 306 out of 1007 reviews" "
Rating 6 - Okay. 100 out of 1007 reviews" "
Rating 4 - Poor. 62 out of 1007 reviews" "
Rating 2 - Terrible. 49 out of 1007 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Douglas

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Hongyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place for travelers passing through I-75. Both Staff and place are great.
Stayed 1 night in Dec 2024

6/10 Okay

Balasubramani

Liked: Staff & service
Average place for a quick night break!
Stayed 1 night in Dec 2024

4/10 Poor

Lance

Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great price
Stayed 1 night in Dec 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Chad

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities
The property is a smaller hotel, so we didnt expect 5 star amenities. With that said, the property is dated. It desperately needs a facelift in the hallways and lobby. One of our rooms needed to be changed due to stains on the bed and bedding, and mold & mildew in the shower. The shower is luke warm at best so that was pretty difficult. We had to ask for an iron and blow dryer from the front desk as they were not in the room. The TV did not work at first so I had to figure out how to restart the satellite service. It was quiet mostly because there werent many guests. It was ok. Definitely nothing special. If you need a decent room for a night at a relatively inexpensive price, you can do worse, but you could definitely do better. I probably would not stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Traveled with partner
Liked: Property conditions & facilities
New renovated, clean and an easy stop off of I75 for an overnighter. Amenities match the price point. Comfortable bed and shower. Lady at evening reception, super friendly, quick and very helpful. We would definitely stay again.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Fair rate.
Stayed 1 night in Nov 2024

6/10 Okay

Corrina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Wayne, Allenford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to crash at the end of day one and excellent value
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, amenities
Àll was good
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

6/10 Okay

albert, las vegas

Liked: Amenities
Disliked: Cleanliness
Roaches, spiders. Place needs pest control otherwise it would have been ok. Told desk when checking out.
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Tepid hot water in the shower and none at the sink. Told we didn’t turn knob far enough. There was no way we could have turned it any further. Hair in the sink and it wasn’t mine. Breakfast choices okay. Won’t stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Curtis

Liked: Staff & service
Review for Douglas Inn & Suites I recently stayed at Douglas Inn & Suites, and while it offered a bit more comfort than a Super 6, it didn't quite reach the standards of a Howard Johnson. Upon checking in, I was greeted by a friendly gentleman at the front desk, which was a nice touch. However, despite being the only guest at the motel during my visit, I was placed in a room on the second floor. This presented some challenges, as my room was situated between an elevator on one side and a very loud Coke machine with an ice maker on the other. The noise made it challenging to relax at times. The bathroom, unfortunately, had some brown stains on the shower floor that looked like mildew. This was disappointing and detracted from the overall cleanliness of the room. As for breakfast, I was expecting a continental spread but found the offerings to be somewhat limited. They served pre-made biscuits, fake eggs, gravy, waffles, oatmeal, cereal, apple and orange juice, and coffee and milk. However, there were no meats, fruits, or vegetables, which felt like a missed opportunity for a more satisfying meal. Overall, Douglas Inn & Suites has its merits, especially with its friendly staff and decent accommodations. However, improvements in room placement, cleanliness, and breakfast variety could elevate the experience significantly. If you're looking for a budget-friendly stay with some comforts, it might be worth considering, but just be aware of these quirks.
Stayed 1 night in Oct 2024

8/10 Good

Amitabho, Fishers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean. You will not regret staying here. A small thing - Shampoo and body wash wasn't there in our room & possibly there is not a daily room service (as we did not get one) - cross check this if you plan longer stays.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sibyl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the affordable price. Everything was very clean and comfortable.

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell bad
Stayed 1 night in Jun 2024

8/10 Good

Michael, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was a great value for the money. The beds were comfortable, the shower spacious with good water pressure, and good lighting options in the room. The breakfast area was clean but the food options less than noteworthy.
Stayed 2 nights in Sep 2024

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for the price.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024