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"The hotel was very well situated for our needs and Great Dunmow is a very lovely spot, with a great feel to the high street. Upon arrival we were met by the receptionist, Mandy, who was friendly and knowledgeable and helped us with the usual arrival procedures. All of the staff were friendly and keen to help. We had a meal in the restaurant that was first rate and some welcome drinks in the bar before heading off to an event in the town. The room was lovely, well appointed, quiet and cosy....

"Hot water fluctuated. Central location handy for walking about town. Staff helpful, especially at breakfast which was filling. "

"The room was fantastic, the evening meal was lovely but the breakfast was disappointing. The sausage had no colour, the sautéed potatoes were really just boiled and sliced (not crispy at all) and the scrambled egg was sliceable!"

"We booked in to stay while attending an event nearby, and the location was perfect to get to and from it easily. The staff at the hotel were exceptionally attentive and good-humoured, which made us feel really welcomed. It was an easy check-in, helped by the fact that you can do some of it online. The place was a bit of a maze of corridors when you went up to find your room, which took a bit of getting used to when it came to navigating. One area had a rather musty smell in the corridor, but...

"a lovely , location for a great family get together. Overall the assistance and staff where very professional except at table service, which was a bit short of the necessary standard. perhaps some of the waiting/serving staff could be trained to a more acceptable standard."

"Nice place, decent food, comfy room, complicated shower experience though"

"It's a lovely property, and the pub is very welcoming and cozy. It's very typically old English! The amenities were lovely, and the staff was excellent. "

"Stayed here for a night while passing through. Initially attracted by the price which was a little cheaper than others in the area and I try to stay in pubs where possible rather than budget chain hotel type places. Found the whole experience to be really lovely. The room was basic, pretty much as I had expected but was clean throughout and had all the amenities I really needed: tea & coffee, towels, en-suite & shower. Couldn't ask for more really. Staff were friendly and welcoming as was...