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"The staff spoke great English and were super friendly. We enjoyed both the public onsen options, both really different, clean, relaxing, had great bath prody, and were fun to experience. The traditional breakfast was the best we had. Only complaint might be that the mattresses were pretty thin, but we were only there one night, so it was fine. Overall amazing experience!"

"Friendly and very professional staff. Always attentive and ready to help us. Nice and quiet atmosphere despite it is located to the amusement park. "

"Everything was perfect for my son's birthday. Highly recommend this property. Quick. Courteous. Respectful. Everything you would expect in Japan. Awesome job!!!"

"Nice and modern property with a super market and sightseeing bus stop nearby. Their breakfast is great! They offer free hotel shuttle services from Kawaguchiko station (both ways). Very convenient! Will stay here again!! "

"We were very lucky to have two beautiful days/nights near Mt. Fuji on Lake Yamanaka. We couldn't go on the lake since there was a high wind advisory. It was very convenient that the hot springs bath was in the hotel. We had the brrakfast the last morning and it was wonderful."

"A fantastic place. "

"Excellent "

"멋진 전망과 룸컨디션, 훌륭한 고객응대서비스 모두만족스럽습니다. 단지 체크인과정이나 이동 동선이 번거롭네요"

"We loved this hotel, however it is BIG! The service is amazing and the onsens are fantastic. The garden is also very beautiful. It lacks in walk ability, although we did make the track into town which took about 20 minutes on a busy farm road. The drum show and tea ceremony which are both complementary were both lovely. The dinner set was 9 small courses and were of fantastic quality, but we were definitely tired of sashimi by this time. The breakfast is buffet style and offers many choices from pancakes to miso soup and fish. We chose this hotel specifically for the private onsen and that did not disappoint myself or my teenage daughter. The public onsen that I used were also very nice. The view of mnt Fuji is stunning."