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The Observatory Hotel Christchurch

5.0 star property
Victorian Christchurch hotel in Christchurch City Centre with a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Observatory Hotel Christchurch

Reception
Lobby lounge
Royal Skylight Room | Premium bedding, down comforters, minibar, in-room safe
Self parking (NZD 30 per day)
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Air conditioning
The price is SAR 462
SAR 536 total
includes taxes & fees
25 Dec - 26 Dec

Room options

View all photos for Observatory Deluxe Room

Observatory Deluxe Room | Premium bedding, down comforters, minibar, in-room safe

Observatory Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Observatory Legacy room- Lower ground floor

Premium bedding, down comforters, minibar, in-room safe

Observatory Legacy room- Lower ground floor

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Room

Prestige Room | Premium bedding, down comforters, minibar, in-room safe

Prestige Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Skylight Room

Prestige Skylight Room | Premium bedding, down comforters, minibar, in-room safe

Prestige Skylight Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Skylight Room

Royal Skylight Room | Premium bedding, down comforters, minibar, in-room safe

Royal Skylight Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Pillow menu
Renovated in 2022
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Mayfair

Free WiFi
Restaurant
Air conditioning
Gym
9.6 out of 10, Exceptional, (195)
The price is SAR 753
SAR 868 total
includes taxes & fees
23 Dec - 24 Dec
The Mayfair

About the neighborhood

Map
9 Hereford Street Christchurch, Christchurch, Canterbury, 8013

What's nearby

  • Hagley Park - 1 min walk
  • Riverside Market - 7 min walk
  • Christchurch Public Hospital - 8 min walk
  • Christchurch Casino - 13 min walk
  • Riccarton Road - 20 min walk

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 18 min drive

Restaurants

  • ‪The Rockpool Bar - ‬6 min walk
  • ‪The Craft Embassy - ‬6 min walk
  • ‪Rollickin Gelato Café - ‬7 min walk
  • ‪Kaiser Brew Garden - ‬7 min walk
  • ‪Black & White Coffee Cartel - ‬6 min walk

About this property

The Observatory Hotel Christchurch

Luxury eco-certified hotel refurbished in 2022 and located near Hagley Park
Located close to The Arts Centre and Christchurch Art Gallery, The Observatory Hotel Christchurch provides a grocery/convenience store, concerts and live shows, and an art gallery on site. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also find perks like:
  • Continental breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An elevator, 1 meeting room, and a 24-hour front desk
  • Coffee/tea in the lobby, tour/ticket assistance, and books
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (NZD 30 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 25 for adults and NZD 25 for children
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Art gallery
  • Bicycle rentals
  • Concerts/live shows

Family friendly

  • Grocery/convenience store

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (269 square feet)
  • Meeting room

Spa

  • Couples treatment room(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Books
  • Communal living room
  • Renovated entire property - May 2022
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch Smart TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 30 per day
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Observatory Christchurch
Observatory Hotel Christchurch
Observatorty Hotel Christchurch
The Observatory Hotel Christchurch Hotel
The Observatory Hotel Christchurch Christchurch
The Observatory Hotel Christchurch Hotel Christchurch

Frequently asked questions

Is The Observatory Hotel Christchurch pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Observatory Hotel Christchurch?

Self parking is available for NZD 30 per day. Limited spots are available.

What time is check-in at The Observatory Hotel Christchurch?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Observatory Hotel Christchurch?

Check-out is at 10:00 AM. Late check-out is available for a fee.

Where is The Observatory Hotel Christchurch located?

Located in Christchurch City Centre, this luxury hotel is steps from Hagley Park and The Arts Centre. Christchurch Art Gallery and Riverside Market are also within 10 minutes.

The Observatory Hotel Christchurch Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 185 out of 200 reviews" "
Rating 8 - Good. 11 out of 200 reviews" "
Rating 6 - Okay. 1 out of 200 reviews" "
Rating 4 - Poor. 0 out of 200 reviews" "
Rating 2 - Terrible. 3 out of 200 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute rooms and lobby, so much history. Loved it.
Stayed 1 night in Dec 2024

10/10 Excellent

Anil, Encinitas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a wonderful botanical garden. Close to restaurants.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in former university buildings that reminded us of Hogwarts!
Stayed 3 nights in Nov 2024

10/10 Excellent

George Robert

Liked: Staff & service
The underground room was not so excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Harpenden

Liked: Cleanliness, staff & service, property conditions & facilities
Great building to have as a hotel in a really good location.
Stayed 6 nights in Nov 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Amenities, property conditions & facilities
Great location. By arboretum and great restaurant in complex.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury hotel. Great room with large bathroom. Staff very friendly. Close to many dining options.
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay but wished we could stay longer. Great staff, awesome building, and a really nice room.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Do,I nick and the staff were amazing. The social hour was a very nice touch.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chantal V.

Liked: Property conditions & facilities
So cool historical building and great interest like lord rutherfords school
Stayed 1 night in Nov 2024

10/10 Excellent

Kokui

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean property and rooms, excellent service, prime location that is walking distance to central restaurants and shopping. We really enjoyed our stay.
Stayed 3 nights in Nov 2024

2/10 Terrible

Edis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever! We arrived around 6 pm after a long drive. We booked this hotel because we were sure this would be the best place to rest well in a quiet location. Unfortunately, we were placed in the last available room on the first floor, facing the street. We could hear people talking and every car passing by. Furthermore, we could hear the people in the next door room and on the second floor because the hotel is made of old wood, so you can hear everything! We kindly asked the reception to change our room, but they said it was the last available room. We asked for a refund because this room was not suitable for an overnight stay. The staff said that because we booked through Expedia, they could not refund us and advised us to contact Expedia for a refund. We did so. We left this hotel and booked another one. 48 hours later, we received an email from Expedia telling us that the hotel had rejected the refund. We were shocked. This hotel is a complete scam, old, and with rude staff. Stay away!
Stayed 1 night in Nov 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in christchurch . Live it. A pleasure to stay here. I would just request they play less repetitive music and more up beat music and get a full time bellhop to help with luggage. would stay here again though a tad over priced being boutique than full five star. Beautiful hotel in beautiful location
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Traveled with partner
Cool, historic building in a great location
Stayed 1 night in Nov 2024

10/10 Excellent

Noelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and outstanding location!
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience with my daughter. Like staying at Hogwarts she said! Great atmosphere.
Stayed 1 night in Sep 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Courtney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, amazing rooms, friendly and helpful staff, great breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made traveling easy and relaxed. Great location for walking the city, facilities are top notch, rooms are incredible, breakfast is delicious and the staff are very kind and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Gerhardus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Nice and quiet. Great location and staff. Will definitely stay here again.
Stayed 2 nights in Jul 2024