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Hotel Grand Chancellor Christchurch

Hotel with a 24-hour front desk, near Hagley Park

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Photo gallery for Hotel Grand Chancellor Christchurch

View from property
Exterior
Minibar, desk, blackout drapes, iron/ironing board
Breakfast served
Minibar, desk, blackout drapes, iron/ironing board
Reviews
8.8

Excellent

Popular amenities

  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry

Explore the area

Map
161 Cashel Street, Christchurch, 8001
  • Popular LocationCathedral Square5 min walk
  • Popular LocationChristchurch Casino15 min walk
  • Popular LocationChristchurch Public Hospital16 min walk
  • AirportChristchurch (CHC-Christchurch Intl.)22 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

Was not impressed with this hotel. I have stayed in many hotels over the years and this one has to be one of the worst. ...
Jan 10, 2011

Room options

Chancellor King room

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
TV
Rollaway/extra beds
Cribs/infant beds
Sofa bed
  • Mountain view
  • Sleeps 3

Standard room - King

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
TV
Rollaway/extra beds
Blackout drapes/curtains
Cribs/infant beds
  • City view
  • Sleeps 3

Standard room - Queen

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
TV
Rollaway/extra beds
Blackout drapes/curtains
Cribs/infant beds
  • City view
  • Sleeps 3

Executive King

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Rollaway/extra beds
Blackout drapes/curtains
Cribs/infant beds
  • City view
  • Sleeps 2

Executive Twin

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Rollaway/extra beds
Blackout drapes/curtains
Cribs/infant beds
  • City view
  • Sleeps 4

2 Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
TV
Rollaway/extra beds
Cribs/infant beds
  • Mountain view
  • Sleeps 5

About the neighborhood

Christchurch

Located in Christchurch, Hotel Grand Chancellor Christchurch is in the city center. While the natural beauty of Hagley Park and Sumner Beach can be enjoyed by anyone, those looking for an activity can check out Lyttelton Harbour. Looking to enjoy an event or a game while in town? See what's happening at Addington Raceway or Christchurch Arena.
Visit our Christchurch travel guideOpens in a new window

What's nearby

  • Cathedral Square - 5 min walk
  • Te Pae Christchurch Convention and Exhibition Centre - 7 min walk
  • Hagley Park - 12 min walk
  • Christchurch Casino - 15 min walk
  • Christchurch Public Hospital - 16 min walk

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 22 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪O.G.B - ‬5 min walk
  • ‪Best Turkish Food - ‬3 min walk
  • ‪Mumbaiwala Indian Street Kitchen - ‬3 min walk
  • ‪Hali - ‬2 min walk

About this property

Hotel Grand Chancellor Christchurch

Hotel located in Christchurch City Centre
Hotel Grand Chancellor Christchurch is located close to Hagley Park, and provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast. Stay connected with WiFi in public areas (surcharge), and guests can find other amenities such as a business center and babysitting.
You'll also enjoy the following perks during your stay:
  • Valet parking (surcharge), express check-out, and a 24-hour front desk
  • Smoke-free premises, laundry services, and wedding services
  • Multilingual staff, a porter/bellhop, and coffee/tea in the lobby
Room features
All 176 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like separate sitting areas and high-speed internet.
Extra amenities include:
  • Cribs/infant beds and rollaway/extra beds (surcharge)
  • Bathtubs, free toiletries, and hair dryers
  • TVs with premium channels
  • Separate sitting areas, kitchens, and refrigerators

Property amenities

Internet

  • Available in all rooms: internet access (surcharge)
  • Available in some public areas: WiFi (NZD 10.00)

Parking and transportation

  • Self parking on site (NZD 18.00 per day)
  • Valet parking on site (NZD 18.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Babysitting services
  • Cribs/infant beds available
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds available
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable/satellite channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 10:00 AM
Late check-out fee: NZD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.00 per night
Cribs are available on request at the property

Important information

Optional extras

  • Fee for wireless internet in public areas: NZD 10.00 (rates may vary)
  • Self parking fee: NZD 18.00 per day
  • Valet parking fee: NZD 18.00 per day
  • Late check-out fee: NZD 50.00
  • Rollaway bed fee: NZD 35.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Grand Chancellor Christchurch
Hotel Grand Chancellor Christchurch Hotel
Hotel Grand Chancellor Christchurch Christchurch
Hotel Grand Chancellor Christchurch Hotel Christchurch

Frequently asked questions

Is Hotel Grand Chancellor Christchurch pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grand Chancellor Christchurch?

Self parking is available for NZD 18.00 per day. Valet parking is available for NZD 18.00 per day.

What time is check-in at Hotel Grand Chancellor Christchurch?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Grand Chancellor Christchurch?

Check-out is at 10:00 AM. Late check-out is available for NZD 50.00.

Where is Hotel Grand Chancellor Christchurch located?

Located in Christchurch City Centre, this hotel is within a 15-minute walk of City New Life Church and Hagley Park. High Street and Cashel Street Shopping Area are also within 5 minutes.

Hotel Grand Chancellor Christchurch Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 74 reviews" "
Rating 8 - Good. 30 out of 74 reviews" "
Rating 6 - Okay. 6 out of 74 reviews" "
Rating 4 - Poor. 3 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Joy, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came back
We returned to Christchurch after our trip in the south island and got an upgrade to a suite. We were very impressed and sorry we could not stay extra nights because we were leaving the next day. The breakfasts could have been more interesting.

8/10 Good

Javier, AKL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good

6/10 Okay

Leanne, New Zealand

Disliked: Staff & service
Great Front Desk and Concierge, but after that...
Check in Staff (Dean) was great, lovely and friendly and helpful. Couldn't speak highly enough of the Concierge. But.... Breakfast staff were most unhelpful, had to stop a stone faced staff member to get my pot of tea and toast. But food was very nice and tasty. Room was average, what you expect for price, but would pay no more. Bathroom could have been a bit cleaner - hair in bath bit yuck. Rooms ready for a refurb tho if they want to claim a 4 star listing. But overall a good stay.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Diane, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Maria, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury and comfort
Everything was beautiful, clean and new. A wonderful stay.

8/10 Good

Karen, Auckland NZ

Liked: Cleanliness, room comfort
Grand Chancellor CHCH NZ
Very handy to town and main attractions. Rooms still in repair sue to the earthquake but still very liveable and clean. Really good considering what the city has been through, a pleasant stay and we would recommend them to all going to Christchurch.

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel Grand Chancellor in Christchurch
Was not impressed with this hotel. I have stayed in many hotels over the years and this one has to be one of the worst. To make things worse I am in the hotel business as my profession and what I experienced at this hotel was unacceptable, especially for the price paid. The room upon check-in had the previous occupants bodily fluids on the toilet seat (which was dried) so it had been there for awhile. And the dresser had dry up coffee stain. The restaurant was slow. Even with being the only table in the restaurant occupied the server was slow and the food coming from the kitchen even slower. This performance was repeated the next evening and at breakfast. During breakfast food for my party of 2 was brought out at different times so the other person had to watch the other person eat and vice versa when their food was finally presented. Good things: Internet cafe. Close to activities. Bad things: Dirty room, slow restaurant service, felt like a number and not a valued client.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Chancellor in Christchurch
Very friendly, clean and spacious rooms for an older hotel. Stayed on level 24 facing Sth / West. Great views of Christchurch. Close to everything. Would stay again when visiting Christchurch.

10/10 Excellent

Pamela, North Qld, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good experience
very pleasant stay; convenient to all the city's attractions; walking distance to restaurants and ciy square. Excellent staff; all helpful and friendly

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
We did not stay long in this hotel, so the stay was short and sweet. Excellent service. They even upgraded us to a family room with a fantastic view at no charge. Would definitely go back!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Grand Chancellor Christchurch
Very convenient to the downtown shopping area and to tourist sites. The hotel staff were very helpful in booking a shuttle to the airport. The breakfast was very good and the restaurant staff were very attentive.

10/10 Excellent

Greg, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city centre location
After a long days drive the check in was fast and efficient. The valet parking was taken care of and the luggage transferred to the room. The concierge was most helpful in suggesting places to eat. The room was on the top floor with good views and the second bedroom was upstairs. Very good facilities and very good location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Chancellor, Christchurch
This hotel was exactly what we needed for our 4 night stay in Christchurch. Very central to Cathedral Square but probably quieter than those hotels actually on the square. Considering we arrived just a week after the earthquake the place was running very smoothly indeed with no inconvenience to guests whatsoever. There were a couple of cracks visible in the hallway on our floor but markings around them suggest these had been thoroughly inspected. Considering the hotel had obviously taken quite a shake, they had recovered very quickly and professionally. The reception staff are as friendly as any we have come across, the concierge staff in particular faultless in their performance. Breakfast was fresh and tasty, dining facilities comfortable. We had a standard room with what is advertised as 2 queen beds. This would be my only quibble, in Australia we would refer to the beds as "double" not queen. They were perfectly adequate for our needs but it is a little misleading if you actually require queen beds. Otherwise, faultless stay and highly recommended.

10/10 Excellent

Jen, Newcastle NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for comfort and service.
The hotel is in a very convenient location within easy walking distance of shops and cafes. The staff were very obliging and professional and the hotel outfitting and amenities were excellent. I would love to stay in this hotel again and would be happy to recommend it to any other travellers. Even though there had been a major earthquake just days prior to our arrival there was absolutely no evidence of this anywhere within the hotel. It was business as usual with the staff and amenities which was very reassuring.

10/10 Excellent

Jane, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
We arrived in Christchurch just following the earthquake and were made to feel very comfortable and secure at the hotel. The staff were very helpful and friendly, from the porter who wouldn't let us carry anything, to the girls who served the breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Frank, Bradenton, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Grand Chancellor Christchurch, NZ
Great hotel, great room , and great location. Everything we wanted to see was at our doorstep.

10/10 Excellent

wilfred, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location was perfect
it must be a good hotel otherwise i would not recommend it

10/10 Excellent

D, Washington DC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Night Stay
The staff was very helpful and friendly. Food was good, but service a bit slow.

8/10 Good

Megan, Sydney Australia

Liked: Staff & service, property conditions & facilities, room comfort
Love Christchurch in Autumn
Lovely hotel! Excellent service and reasonable size rooms with everything that you could need. Right in the heart of Christchurch with a short walk to the city mall and to Cathedral Square Buffet breakfast has a good range of choices and dinner as superb. Only problem was the beds not being made and the bins not emptied one day out of the five but this was fixed with a quick phone call.

10/10 Excellent

Colin, Brisbane, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Grand Chanceller,Christchurch NZ.
Very good location,easy short walk to Cathedral Square where you catch the trams &$7.00 transport to the airport,food outlets ,markets and shops all located nearby.This is the place to be.

8/10 Good

Liane, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again
Conventient location. Easy walking to everything.

6/10 Okay

Ben, Australia

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The Grand Chancellor - a bit tired
The hotel was clearly once a very nice hotel, but it was run down and a bit tarnished. Room service was hit and miss with them forgetting out orders a few times. The concierge was excellent.