Luxury boutique resort refurbished in 2020 and located near Surin Beach
Located close to Bang Tao Beach and Kamala Beach, Twinpalms Surin Phuket Resort provides an airport shuttle, a beach bar, and a poolside bar. Indulge in a facial, a massage, and a manicure/pedicure at Palm Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, light fare, and Thai cuisine. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
An outdoor pool and a children's pool, with sun loungers
Free self parking and valet parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
Tour/ticket assistance, wedding services, and luggage storage
Guest reviews say great things about the helpful staff
Room features
All 97 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
Designer toiletries and hair dryers
Wardrobes/closets, refrigerators, and microwaves
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Languages
English, Thai
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free beach shuttle
Food and drink
Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 765 for adults and THB 385 for children
3 restaurants
1 beach bar, 1 poolside bar and 1 bar
24-hour room service
Restaurants on site
Oriental Spoon
Pool Bar
Wagyu Steakhouse
Things to do
Children's pool
Fitness center
Full-service spa
Outdoor pool
Steam room
Family friendly
Babysitting (surcharge)
Children's pool
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Conveniences
Elevator
Front-desk safe
Library
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business center
Computer station
Conference space (2131 square feet)
Meeting rooms
Outdoors
Garden
Pool sun loungers
Terrace
Spa
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Renovated entire property - June 2020
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Pillow menu
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Food and drink
Electric kettle
Free bottled water
Microwave
Minibar
Refrigerator
More
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately THB 765 for adults and THB 385 for children
Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Phuket Twinpalms
Twinpalms
Twinpalms Phuket Resort Choeng Thale
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Thalang
Twinpalms Phuket Hotel Choeng Thale
Twinpalms Phuket Choeng Thale
Frequently asked questions
Does Twinpalms Surin Phuket Resort have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Twinpalms Surin Phuket Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Twinpalms Surin Phuket Resort?
Self parking and valet parking are free at this property.
What time is check-in at Twinpalms Surin Phuket Resort?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Twinpalms Surin Phuket Resort?
Check-out is at noon.
Does Twinpalms Surin Phuket Resort provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.
Where is Twinpalms Surin Phuket Resort located?
This family-friendly Choeng Thale resort is located by the sea, within a 15-minute walk of Surin Beach and Bang Tao Beach. Porto de Phuket and Kamala Beach are also within 6 mi (10 km).
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Twinpalms Surin Phuket Resort Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We only stayed one night, and wish we would’ve stayed longer. The staff was so nice, the hotel and room were beautiful. The breakfast was really good too. I highly recommend if you’re in Phuket.
A beautiful place to stay, exceeding our expectations. Staff were extremely helpful and kind, we felt very looked after. Short walk to a beautiful beach, and the pool at the hotel is wonderful. Felt safe in the area with lots of options for amazing food. Couldn’t recommend more!
A beautiful hotel with a great pool and other facilities (gym and spa). Breakfast was great with lots of options. The free shuttle bus to the beach clubs was also brilliant. Great service and really friendly staff. I’d definitely recommend.
Great hotel. Beautiful grounds. Comfortable rooms. The pool area is inviting. Big patio with each room. They give fruit platters between 3 and 4 everyday. Great breakfast with many choices of bread. Only downside is that it is not on the beach ant there is no good restaurant within walking distance, except the hotel’s. Also, the A/C can’t be set lower than 20 Celsius.
They made us pay for dental kit, provided in the restroom, with no tag price on it.The price should be obvious so you’re not surprised at the check out. They showed us a book with the prices for the minibar staff. We asked the front desk to talk to the manager about the shaving kit and dental but the front desk said he is not available and this is our policy. It wasn’t for the total amount that we had to pay but it looks ridiculous for a 5 star resort to charge guests for this elementary things. Staff weren’t friendly at all. They barely could say hi or smile.The internet connection was not good at all. The resort was modern style and the rooms were really nice. Cleaning service was great!