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Holiday Inn Resort Phuket Surin Beach by IHG

4.0 star property
Family-friendly hotel with 4 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Holiday Inn Resort Phuket Surin Beach by IHG

4 restaurants, breakfast, lunch, dinner served; international cuisine
Point of interest
Superior Twin Room, 2 Twin Beds | View from room
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service
The current price is SAR 322
SAR 382 total
includes taxes & fees
19 Apr - 20 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Shower, free toiletries, hair dryer, bathrobes

Standard Room

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

View from room

Standard Room, 2 Twin Beds

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, in-room safe, desk, blackout drapes

Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Standard)

Family Room, Multiple Beds (Standard) | Premium bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds (Standard)

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, Multiple Beds

Shower, free toiletries, hair dryer, bathrobes

Family Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

About the neighborhood

Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110

What's nearby

  • Surin Beach - 6 min walk - 0.5 km
  • Pansea Beach - 9 min walk - 0.8 km
  • Bang Tao Beach - 15 min walk - 1.3 km
  • Boat Avenue Mall Phuket - 6 min drive - 4.9 km
  • Kamala Beach - 6 min drive - 3.5 km

Getting around

  • Phuket Intl. Airport (HKT) - 40 min drive

Restaurants

  • ‪Blue lagoon restaurant - ‬7 min walk
  • ‪Lomtalay - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • ‪Audy Restaurant - ‬5 min walk
  • ‪Khun Yaa - ‬7 min walk

About this property

Holiday Inn Resort Phuket Surin Beach by IHG

Upscale family-friendly hotel near Surin Beach
A swim-up bar, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at Holiday Inn Resort Phuket Surin Beach by IHG. Treat yourself to spa services, such as a sports massage, a body scrub, or a body treatment. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the 24-hour gym, as well as activities like archery. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a playground and an arcade/game room.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and a swim-up bar
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and supervised childcare (surcharge)
  • Massage treatment rooms, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 255 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 32-inch HDTVs with cable channels
  • Balconies, refrigerators, and childcare services

Languages

Chinese (Mandarin), English, French, Russian, Thai

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8.0 out of 10, Very Good, 679 reviews
The price is SAR 385
SAR 457 total
includes taxes & fees
18 Apr - 19 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: THB 469.62 for adults and THB 233 for children
  • 4 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Asia Alive
  • Joe Kool's
  • Champion Bar
  • TAI Sushi Bar
  • Ocean's Restaurant

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Playground
  • Spa services

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Pool sun loungers

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 4000
  • Christmas Eve (24 December) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 469.62 for adults and THB 233 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

Does Holiday Inn Resort Phuket Surin Beach by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Holiday Inn Resort Phuket Surin Beach by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Phuket Surin Beach by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Resort Phuket Surin Beach by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Resort Phuket Surin Beach by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Resort Phuket Surin Beach by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1300 per vehicle applies.

Where is Holiday Inn Resort Phuket Surin Beach by IHG located?

This family-friendly Choeng Thale hotel is located near the beach, within a 15-minute walk of Surin Beach and Bang Tao Beach. Kamala Beach is 2.3 mi (3.7 km) away.

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Holiday Inn Resort Phuket Surin Beach by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 75 reviews
Rating 8 - Good. 25 out of 75 reviews
Rating 6 - Okay. 16 out of 75 reviews
Rating 4 - Poor. 10 out of 75 reviews
Rating 2 - Terrible. 6 out of 75 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Andreas

Liked: Cleanliness, property conditions & facilities
Close to the beach and restaurants, amazing location.
Stayed 4 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a reasonable price for the area. Service was great, room was comfortable. Many stores nearby including restaurants, 7/11, etc.
Stayed 3 nights in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the staff were lovely and very helpful. Taxi rank opposite was a great help! We preferred the rests shops and nightlife in Kamala which was only a 300bht ride. My only complaint is the beds, they felt damp and are lumpy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Quang Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Stayed 5 nights in Sep 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time very relaxing and wonderful staff
Stayed 5 nights in Jun 2024

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jan 2025

8/10 Good

Kannika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good hotel for family that have kids
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness
It was great but I had to ask for towels they had forgotten
Stayed 3 nights in Nov 2024

6/10 Okay

George A

Liked: Cleanliness, staff & service
The staff was outstanding and very professional with guess services. The exterior of the property was well maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Ravichandra

Liked: Cleanliness, staff & service
Good value for money
Stayed 2 nights in Jul 2024

10/10 Excellent

Bharti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Stayed 3 nights in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT GO THERE
Wasn’t clean - bad bad bad service!!!
Stayed 8 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Mold smell
Very strong mold smell in many locations. Moved room, staff tried to mask the smell with air freshener, slightly better in anoterh room We opted to off the aircon and leave the balcony doors open as much as possible to get fresh air.Otherwise fantastic pool for children, the garden and general vacation feel is great. Close to the beach and Tops. The staff is kind and genuine service minded. It a pussle that the management don't regularly clean aircons and repair water damages.
Stayed 5 nights in Dec 2024

10/10 Excellent

Harmony M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Stayed 2 nights in Jun 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Outdated rooms and service was not good. This hotel needs to be razed and rebuilt. Main hotel areas were very old and seem to be like a 90’s flashback. Air conditioning in room was inadequate making the bathroom hot and humid. Faux wood paneling on furniture was peeling on multiple locations. Staff was very stingy with delivering additional towels. Surrounding hotels were much more modernized. If budget is an absolute then you could justify the stay, but for just a little more I’d recommend a neighboring location.
Stayed 4 nights in Nov 2024

8/10 Good

Shirlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel may need abit of renovation to refunish some area as it feel abit run-down especially aomw area leading to the room & inside the room.
Stayed 3 nights in Apr 2024

8/10 Good

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Overall, I am satisfied. But there is one thing that is unacceptable. When using the shower, you cannot use the wash basin at the same time. Because of insufficient water pressure, the water supply is insufficient. It needs to be improved.
Stayed 4 nights in Aug 2024

2/10 Terrible

hiramoni

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken doors almost falling apart, uncooperative staff, broken Tv, broken beds, missing matress in the bunk beds, bidet not working. Inspite of us booking two rooms and traveling as a family first night they put in two different blocks of the resort.Do yourself a favor and book somewhere else for much better service.They put us in 4th floor with a broken elevator and someone in our group had knee problems who faced a lot of difficultly going up and down. If you complain to the staff they said we can't do anything .They were rationing towels and toiletries saying we have too many guests so why should we pay and not get facilities, sadly our relaxing vacation turned out to be a very tiring one going back and forth with management with little help.
Stayed 3 nights in Dec 2024

4/10 Poor

Phattharaporn

Disliked: Staff & service, property conditions & facilities
It does has nice pools. The breakfast was good and the staffs are nice. For a family room we booked, it was very small. We stayed at room 2119. I am not sure if it was the hotel or the property next door, but when we open the room door, it smelled like a septic tank is near by. Our hot water didn't work, asked multiple time, but it never got fix. I think my money could have been better spent somewhere else.
Stayed 3 nights in Jun 2024

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel would stay again
This is a solid hotel with friendly staff. However it was quite difficult to make a reservation for an airport shuttle and a more enhanced safeguarding protocols for the kids club would make this an excellent stay (buzzer to contact parents, listing allergies during kids club registration etc). The rooms were a little tired but for the price it was fine. There were some room renovations so upgrading is ongoing. The ‘kids eat free’ makes this a very affordable stay and the quality of food was good also. My girls loved the kids club especially the staff who were awesome, mini disco, foam party, water slides and I would absolutely stay here again.
Stayed 4 nights in Apr 2024

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have in trouble with the air condition
Stayed 2 nights in Jun 2024

4/10 Poor

Hans Arne

Disliked: Staff & service, property conditions & facilities, room comfort
Partly disappointed
The room had a lower standard than we thought. Pictures on net not 100 correct. Refrigerator was small and AC noisy. Service ok. Some issues with breakfast. When breakfast was 1 hour before closing there was missing more and more. Fruit, child meny etc. Prices in pool bar was insane. 10 times more expensive for a beer compared with the grocery store. The happy hour was only for 2 drinks. The hotel is full of Ryssa. Maybe ok if you are Russian, or at least speak Russian. The Ice cream bar in reception is great, but expensive. The pool area was good, but a bit narrow. We will not go back to this hotel.
Stayed 14 nights in Feb 2024

6/10 Okay

deborah

Liked: Staff & service
Disliked: Cleanliness
The breakfast was the worst out of all the places we stayed in Thailand!
Stayed 3 nights in Mar 2025

6/10 Okay

Masaru

Liked: Staff & service
Stayed 1 night in Jan 2025