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Tru By Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with free breakfast and a fitness center

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View from property
Lobby
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
View from property

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Room options

Similar properties

Property amenity

Sheraton Springfield Monarch Place Hotel

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, (933)
The price is SAR 540
SAR 615 total
includes taxes & fees
16 Mar - 17 Mar
Sheraton Springfield Monarch Place Hotel

About the neighborhood

Map
440 Memorial Drive, Chicopee, MA, 01020

What's nearby

  • Chicopee Falls Dam - 15 min walk - 1.3 km
  • Baystate Medical Center - 9 min drive - 7.3 km
  • MassMutual Center - 9 min drive - 8.6 km
  • MGM Springfield - 10 min drive - 9.1 km
  • Naismith Memorial Basketball Hall of Fame - 10 min drive - 9.6 km

Getting around

  • Holyoke Station - 14 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 26 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Tru By Hilton Chicopee Springfield

Hotel near MGM Springfield
Take advantage of free continental breakfast, dry cleaning/laundry services, and a bar at Tru By Hilton Chicopee Springfield. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and free newspapers
  • Meeting rooms, luggage storage, and a front-desk safe
Room features
All 100 rooms feature comforts such as air conditioning, as well as perks like free WiFi and free newspapers.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • LED TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Motorized watercraft

Family friendly

  • Babysitting services
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (6000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay, plus a deposit of USD 35 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 35 per stay
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Chicopee MA
Days Inn Springfield Chicopee MA
Days Inn Springfield Hotel Chicopee MA
Chicopee Days Inn
Days Inn Chicopee
Days Inn Springfield/Chicopee Hotel Chicopee
Days Inn Springfield/Chicopee MA Hotel
Days Inn Springfield/Chicopee Hotel
Days Inn Springfield/Chicopee MA
Days Inn Springfield/Chicopee
Days Springfield/Chicopee MA
Days Springfield/Chicopee
Days Inn Springfield/chicopee
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Is Tru By Hilton Chicopee Springfield pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of USD 35 per stay and a fee of USD 20 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru By Hilton Chicopee Springfield?

Self parking is free at this property.

What time is check-in at Tru By Hilton Chicopee Springfield?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Tru By Hilton Chicopee Springfield?

Check-out is at 11 AM.

Where is Tru By Hilton Chicopee Springfield located?

Situated in Chicopee, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. MGM Springfield and Indian Motorcycle Museum are also within 6 mi (10 km).

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Tru By Hilton Chicopee Springfield Reviews

Reviews

6.0
Rating 10 - Excellent. 47 out of 346 reviews
Rating 8 - Good. 84 out of 346 reviews
Rating 6 - Okay. 85 out of 346 reviews
Rating 4 - Poor. 69 out of 346 reviews
Rating 2 - Terrible. 61 out of 346 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10 Poor

J, Weare Nh, yeah Weare

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you just want a place to crash after Six Flags
We picked it because it was close to Six Flags and we didnt want to have to drive home 3 hours that night. Check in was easy, we wanted take out and staff gave us tons of menus. We picked the Indian place next door, it was Ok. The rooms are dated, mostly clean, other than that wet carpet spot I stepped in, which was the fridge defrosting as it was unplugged. (God please be the fridge defrosting). Bed was comfy, TV not bad.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convienant friendly hotel
Easy early check-in. Everything simple and quick and courteous.
This review was submitted before 2018 and has not been verified.

8/10 Good

SKI984, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Chicopee, MA.
Hotel was clean, quite and easy to get to from the road. Overall it was a very pleasant stay.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Run down and dingy. Sheets didn't smell clean. Lobby smells like cigarette smoke. They did have oatmeal for breakfast, which on a cold and snowy day was very welcome. So thank you for that Days Inn!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water in the shower until an hour before we checked out; toilet overflowed.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good, convienent hotel
i like this hotel. I have stayed there multiple times. Good beds, good service, and good price. I was allowed to check in early.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Jennifer Lee, springfield, United States of America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell of spoke throughout the hotel was terrible, the room was very uncomfortable and bathroom was very small.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in
When we arrived at the Hotel to check in, there was a group ahead of us. The rooms had been overbooked and it took awhile for them to get the rooms they needed. I had booked one room with two queen beds, which they didn't have because of being overbooked. We had three adults and two children. We were given two rooms with king beds for the same price as the one I had booked. It worked out fine and we all had a good nights sleep.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EZ access
Real simple to find, just off exit # 5 MATP. EZ to get to Springfield, Airbase, and surrounding area.
This review was submitted before 2018 and has not been verified.

8/10 Good

Martha

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Convenient spot and restful atmosphere
Convenient. We got there at 9 pm and were gone by 9 am. People were exceptionally friendly and the bed was comfortable. Heatling/Cooling system was less noisy than other places, and our room was otherwise very quiet. Breakfast buffet was great and had omlets so you weren't in a position to starting your day Carb laden. Coffee and tea were plentiful (I wouldn't bother with the room setup) Only suggestion would be the walls and bathroom cabinets showed a bit of their age, so perhaps a little sanding and paint would be in order. We would certainly stay there again.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
wonderful staff, but hotel not so
The staft the reception desk were very courteous. Also the lady in charge of the breakfast area was fantastic. She was extremely helpful and friendly. The bed was very comfortable, but the room felt dirty and in need of repairs. The tub was stained and the carpet was dirty. The room faced highway 90 and it was very noisy due to the traffic. Again, this hotel has excellent staff, but it needs to be remodeled and cleaned to make the price worth paying.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Friendly service, quick check in and out. Room had trash under the bed from previous people. Shower was freezing cold in the morning. Smell of cigarette smoke in my hallway was terrible.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the rooms are updated and clean.
the rooms are updated and clean. The breakfast was decent, the coffee fresh, and overall was decent. The only complaint I have is the WIFI didn't work.
This review was submitted before 2018 and has not been verified.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comfortable. The breakfast was good. The room is cleanness.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Mary Ann, US

Disliked: Cleanliness, property conditions & facilities, room comfort
No room even though we had reservation
No room for us and at least 2 others with reservations. They said they had oversold hotel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Allen, US

Liked: Staff & service
Somewhat dated. Very friendly staff. Great continental breakfast.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
wouldn't even take a shower there
The lobby was nice and updated but rooms were out dated. Bathrooms were the worst.
This review was submitted before 2018 and has not been verified.

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean middle of road facility.
Emergency overnight stop for car repair. Walking distance to restaurants, mediocre breakfast, noisy heat/AC. Poor internet connection and twice had to have electronic door keys reprogrammed.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ruth

Liked: Staff & service
Pets are welcome!
Staff was wonderful, very welcome and friendly! Room was ok, a little dated but very comfortable bed. We were happy that our dog was welcome!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Clean and quiet. Will be back again
Room was very clean, very comfortable bed. Could use better pillows. Frig in room was nice also liked the microwave and coffee maker
This review was submitted before 2018 and has not been verified.

6/10 Okay

Dena, New York City

Liked: Staff & service, room comfort
Good value. Lots of stores nearby
Stayed just one night. Good value. Nice front desk staff. Good location. Big rooms.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Won't ever stay there again .
The bed was extremely uncomfortable. The bathroom was dirty, the shower pole was falling off, there's holes in the bathtub that of been patched, Room cleaning made the bed and took out the trash in the trashcan anything else was left.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Lisa, Boston

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Days Inn Ever
We were only in town for one night for the Big E. You can usually count on a Days Inn to be at least decent-this one was just horrible! The entire place smelled like stale smoke, our carpet looked like it was 30 years old-same for the furniture. At least the bed was comfortable. Would never go back.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Nipuna

Liked: Cleanliness, staff & service, room comfort
Loved the staff. It made a great difference :)