I was greeted by the lovely owner upon arrival. She was friendly and helpful and she provided me a Chiang Mai map and tips on where to go for food, shopping and visiting. I was given a double bed as per my request and the room was clean. Although my room was on the 2nd floor, it was not noisy at all. Towels, shampoo and shower cream are provided and the room was replenished with 2 bottles of drinking water every day. The hostel's location is good. It is just across the street of a popular temple and whether you are looking for a bank, massage place, tour agent or restaurants, the street where the hostel is has it all. Travelling to other temples or the daily night bazaar is easy whether by tuk tuk or having a longer walk. It is also right at the end of the street where the Sunday night market is held. I would stay there again if I come back to Chiang Mai.