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Mercure Chiang Mai

3.5 star property
Pet-friendly hotel with free parking connected to a shopping center in Chiang Mai

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Photo gallery for Mercure Chiang Mai

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Property grounds
Property grounds
Exterior
Deluxe Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service
The current price is SAR 98
SAR 117 total
includes taxes & fees
10 Apr - 11 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200

What's nearby

  • Chiang Mai Rajabhat University - 4 min walk - 0.4 km
  • Nimman Road - 4 min drive - 2.7 km
  • Tha Phae Gate - 5 min drive - 3.2 km
  • Wat Phra Singh - 5 min drive - 3.0 km
  • Chiang Mai Night Bazaar - 6 min drive - 3.6 km

Getting around

  • Chiang Mai Railway Station - 13 min drive
  • Chiang Mai Intl. Airport (CNX) - 21 min drive

Restaurants

  • ‪ข้าวราดแกง ชวนชิม - ‬1 min walk
  • ‪สลัดเทอเรส โชตนา - ‬3 min walk
  • ‪เย็นตาโฟศรีพิงค์ - ‬2 min walk
  • ‪The Hyde Hidden Music Bar - ‬2 min walk
  • ‪ตองหนึ่ง 111 ข้าวหน้าเป็ด บะหมี่เกี๊ยว - ‬2 min walk

About this property

Mercure Chiang Mai

Hotel near Tha Phae Gate
Located close to Wat Phra Singh, Mercure Chiang Mai provides an airport shuttle, a poolside bar, and a grocery/convenience store. Treat yourself to a massage or other spa services. The on-site restaurant, Citrus, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a free daily manager's reception and a terrace.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and bike rentals
  • RV/bus/truck parking, babysitting (surcharge), and a computer station
Room features
All 159 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and desk chairs.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LED TVs with cable channels
  • Refrigerators, free infant beds, and electric kettles

Languages

English, Thai

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  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 815 reviews
The price is SAR 186
SAR 222 total
includes taxes & fees
1 Apr - 2 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 6 AM - 6 PM
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 250 for adults and THB 125 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Citrus
  • Mai Tai Lounge

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6889 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Water-efficient showers only
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 400 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 600.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 250 for adults and THB 125 for children
  • Airport shuttle fee: THB 200 per person (one-way)
  • Pet fee: THB 400 per pet, per night
  • Rollaway bed fee: THB 600.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Frequently asked questions

Does Mercure Chiang Mai have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

Is Mercure Chiang Mai pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of THB 400 per pet, per night.

How much is parking at Mercure Chiang Mai?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Mercure Chiang Mai?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Mercure Chiang Mai?

Check-out is at noon.

Does Mercure Chiang Mai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–6 PM on request. A fee of THB 200 per person applies.

Where is Mercure Chiang Mai located?

Located in Chang Phueak, this hotel is within 1 mi (2 km) of Chiang Mai Rajabhat University, Chiang Mai University, and Wat Phra Singh. Chiang Mai Night Bazaar and Tha Phae Gate are also within 3 mi (5 km).

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Mercure Chiang Mai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 352 reviews
Rating 8 - Good. 167 out of 352 reviews
Rating 6 - Okay. 71 out of 352 reviews
Rating 4 - Poor. 16 out of 352 reviews
Rating 2 - Terrible. 13 out of 352 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 3 nights in Nov 2024

8/10 Good

Ong

Liked: Cleanliness, staff & service
Out of old city but not far away from the action.
Stayed 4 nights in Jan 2024

8/10 Good

Briana

Liked: Cleanliness, amenities
This hotel is good. It looks like it is from the 1970s. We had some issues with the housekeeping staff not restocking our room (particularly towels). The front desk staff were very helpful.
Stayed 5 nights in Nov 2024

6/10 Okay

Praksha

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay here again
Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Stayed 7 nights in Dec 2023

10/10 Excellent

William Cameron

Stayed 3 nights in Feb 2025

8/10 Good

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

MIE

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

JINSUB

Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

NAMHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広々の部屋とシャンマイ 市内アクセス便利 プールあるので体のリラックス出来る
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Stayed 2 nights in May 2024

10/10 Excellent

Sean

Stayed 2 nights in Apr 2024

10/10 Excellent

Yahaie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Stayed 3 nights in Feb 2024

2/10 Terrible

Albert

Stayed 2 nights in Jan 2024

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Sindsyg god oplevelse, prisen taget i betragtning. Fungeret så fint i en dobbeltseng med 2 børn og 2 voksen. Godt pool område. Service helt i top, alle var venlige og mangler der noget så kol de med det.
Stayed 5 nights in Jan 2024

10/10 Excellent

alireza

Stayed 3 nights in Jan 2024

10/10 Excellent

Akira

Liked: Cleanliness, staff & service
建物が古いせいか、排水が溜まって流れるのが遅く、シャワーしていたら、排水で足が埋まる。 その他は、清潔で、快適、朝食も色々あってたのしかったし、現地ツアーの集合場所がホテルだったので楽だった。隣にスーパーがあって、夜遅くまでやっているし、近くには大きな市場があり、現地の食べ物をいっぱい売っている。
Stayed 2 nights in Nov 2023

10/10 Excellent

masanobu

Liked: Cleanliness, staff & service, amenities
一人旅で利用しましたが、周辺に一人でも入れそうなレストラン、バーが少なかったです
Stayed 1 night in Nov 2023

6/10 Okay

TAKASHI

Liked: Staff & service
Disliked: Room comfort
古い古い古い
とにかく全体的な設備が古すぎる。シャワーの水圧は弱いしバスルームに換気扇がないのが驚いた。全体的に客室内の改装をした方が良い。人的サービスはとても良いのに…
Stayed 3 nights in Jul 2023

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'Hotel est tout près de la vielle ville, à 800 mètres c'est très pratique.
Stayed 3 nights in Jan 2023

4/10 Poor

Thierry

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Auf keinen Fall 4-Star würdig! Kein Safe im Zimmer, primitive Sanitäreinrichtungen, Frühstück dürftig und langweilig, warschl. keine Renovierung seit den 1980s. Personal ist aber freundlich.

4/10 Poor

Zachary

8/10 Good

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022