I stayed here in late May, 2019. All the staff members I worked with throughout my stay were helpful and knowledgeable.
I stayed in a private room with a double bed. The room was very spacious with desk and chair, a fridge and a TV. Private bath was also huge.
The only negatives, I had very tiny ants in my room. But I figure it’s SE Asia.
Also, three things you’ll get fined for: smoking, food, durian. Kind of sucks you can’t eat in your own room. But might be related to ant issue.
Finally, the WiFi is weird. You’ll need to get a new username and PW every two days. Also, there are times in the day (usually weekends and some busy evenings) where the connection is spotty at best. The concierge said it was because I have an iPhone and those have issues with there internet.
That said, these issues aren’t enough to not stay here.