TRYP by Wyndham Chetumal

4.0 star property
Hotel in Chetumal with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRYP by Wyndham Chetumal

Free daily continental breakfast
Suite, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, laptop workspace, blackout drapes
Room, 2 Double Beds, Non Smoking | Individually decorated, laptop workspace, blackout drapes
Indoor pool
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Laundry
The price is SAR 187
SAR 230 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility)

Highlights

Individually decorated
Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 2
  • 1 King Bed(s)

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

About the neighborhood

Map
Carmen O. de Merino No. 166, Chetumal, QROO, 77000

What's nearby

  • Explanada de la Bandera - 2 min walk - 0.2 km
  • Palacio de Gobierno - 5 min walk - 0.5 km
  • Chetumal Ferry Terminal - 6 min walk - 0.6 km
  • Museum of Maya Culture - 14 min walk - 1.2 km
  • Palacio Municipal De Othon P. Blanco - 14 min walk - 1.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Café del Puerto - ‬4 min walk
  • ‪Marquesita Emiliana - ‬4 min walk
  • ‪Sergio's Pizzas - ‬4 min walk
  • ‪Winner's - ‬3 min walk
  • ‪Hotel Villanueva - ‬1 min walk

About this property

TRYP by Wyndham Chetumal

Upscale hotel in the city center
Consider a stay at TRYP by Wyndham Chetumal and take advantage of free continental breakfast, a shopping mall on site, and a coffee shop/cafe. The on-site international cuisine restaurant, Ventolera, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • A roundtrip airport shuttle (surcharge), concierge services, and a vending machine
  • Coffee/tea in the lobby, a gift shop, and tour/ticket assistance
  • A 24-hour front desk, a banquet hall, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 72 individually decorated rooms have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free bottled water.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a carport
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Ventolera
  • Starbucks Ventolera

Things to do

  • Indoor pool
  • Shopping mall

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference center
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible business center
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Local culture & ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per accommodation, per stay
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 200 per person (one-way)
  • Airport shuttle fee per child: MXN 120
  • Pet fee: MXN 400 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

This property does not have elevators

Frequently asked questions

Does TRYP by Wyndham Chetumal have a pool?

Yes, this property has an indoor pool.

Is TRYP by Wyndham Chetumal pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 400 per accommodation, per stay.

What time is check-in at TRYP by Wyndham Chetumal?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at TRYP by Wyndham Chetumal?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does TRYP by Wyndham Chetumal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:00 PM on request. A fee of MXN 200 per person applies.

Where is TRYP by Wyndham Chetumal located?

Located in the heart of Chetumal, this hotel is steps from Explanada de la Bandera and Fisherman's Fountain. Palacio de Gobierno and Chetumal Ferry Terminal are also within 10 minutes.

TRYP by Wyndham Chetumal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 653 reviews" "
Rating 8 - Good. 221 out of 653 reviews" "
Rating 6 - Okay. 137 out of 653 reviews" "
Rating 4 - Poor. 43 out of 653 reviews" "
Rating 2 - Terrible. 33 out of 653 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Heidy

Stayed 1 night in Nov 2024

8/10 Good

CarlaVanessa

Traveled with group
Liked: Amenities
The property was overall good. I would definitely stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Alain

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location near the boat shuttles to Belize
Stayed 1 night in Oct 2024

8/10 Good

Kendra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was an exit through the garage that takes you straight to the strip, on the strip you get to enjoy a lot of entertainment for the entire family. Many restaurants clubs and food trucks. However, even with all the entertainment the hotel is very quiet. I did not like that they closed the garage doors which we used to go for a walk and then when we returned we were not able to get in and had to go around.
Stayed 2 nights in Oct 2024

6/10 Okay

Marta, Port Jervis

Traveled with partner
Liked: Staff & service
It was ok.
Stayed 2 nights in Sep 2024

6/10 Okay

Marta, Port Jervis

Traveled with partner
Liked: Staff & service
Average. Not in sync with the price
Stayed 1 night in Sep 2024

10/10 Excellent

shaherah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice. The hotel was clean. The breakfast was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Deepak

Stayed 2 nights in Aug 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place
Stayed 1 night in Aug 2024

2/10 Terrible

Tamara

Business traveler
When I arrived at the hotel, they said that they didn't have wifi and could not check me in. There were several other people in the lobby also waiting for check in. The receptionist said that they had been waiting for 2 hours already and that there was no plan except to wait and hope that the wifi came back on so that they could check people in. There was no manager available. I called the number on my reservation and the number was not in service. I contacted Expedia and they also attempted to contact the hotel, with no success. I requested a refund so that I could go to another hotel for the night. The hotel said that I had to talk to Expedia about a refund. Expedia said that only the hotel could approve a refund. So in the end I paid for 2 hotels for the same night. Expedia tried to follow up the hotel, but they would not approve a refund. So I paid for a night in this hotel and they would not refund my money even though it was their fault that I could not check in to a room. Expedia offered my $25 in One Key Cash, which I appreciated. The rate that I paid for the hotel (including taxes) was $60, so not a refund, but a token towards the inconvenience.
Stayed 1 night in Aug 2024

6/10 Okay

mary

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bathroom toilet not functioning. I had to move to another Hotel the same day. No refund granted.
Stayed 1 night in Aug 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Alexssandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Las sabanas de la cama muy delgadas ni me gustaron la ubicación de l hotel muy buena
Stayed 1 night in Aug 2024

10/10 Excellent

Rae

Traveled with family
Liked: Cleanliness, staff & service, amenities
Superb location
Stayed 2 nights in Aug 2024

8/10 Good

Vijay

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is cool!
Stayed 1 night in Aug 2024

2/10 Terrible

Darwin

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely not worth your charge and definitely don't deserve your rating. The soaps alone you offer is absolutely garbage. I couldn't even take a proper bath with those soaps they gibe you. It's literally a non lathering soap gelatinous garbage . Never again. The beds were absolutely horrible And stiff. Athletes at the Olympics slept better in their cardboard beds. 0 out of 10
Stayed 1 night in Jul 2024

10/10 Excellent

Salvador

Stayed 1 night in Jul 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel. Unhygienic and smelly. I moved to fiesta inn
Stayed 1 night in Jun 2024

6/10 Okay

Alexandro

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Cómodo, y sirve para usarlo de base para visitar otros lugares. No mucho que hacer en el hotel pero es de lo mejor para hospedarse en Chetumal.
Stayed 4 nights in Jun 2024

10/10 Excellent

Pedro Mariano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spotless, but the best part is the staff every single one on the front desk or restaurant was fantastic, I returned to their restaurant even after I had left the place. The girl at front desk in the morning shift was very helpful with anything I asked for. Very happy with the place, I will stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

Moises

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has very misleedong pictires of the property. Current conditions are terrible and not to be called a good or excellent hotel. Worse than a motel. Very dirty, rooms super small with everything dated, things are broken, damaged doors, horrible condition mold walls and tiles. Absolutely a big mistake for that price!
Stayed 1 night in Jun 2024

10/10 Excellent

Elvis

Stayed 2 nights in Feb 2024

6/10 Okay

Holly

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location for ferry to Belize
The location was very good to take the ferry to Belize the next morning, and also to enjoy the activities on the malecon on a Friday night. The hotel room itself was very uncomfortable - it had no window! However the staff was very friendly and accommodating.
Stayed 1 night in May 2024