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OYO Hotel Cristal,Museum of Mayan culture,Chetumal

2.5 star property
Central hotel with free parking connected to a shopping center in Chetumal

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OYO Hotel Cristal,Museum of Mayan culture,Chetumal

Standard Room | Soundproofing, free WiFi, bed sheets
Exterior
Reception
Reception
Lobby

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Soundproofing, free WiFi, bed sheets

Family Room

Highlights

Soundproofed
TV
Fan
Private bathroom
Bidet
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room

Standard Room | Soundproofing, free WiFi, bed sheets

Standard Room

Highlights

Soundproofed
TV
Fan
Private bathroom
Bidet
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Soundproofing, free WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Soundproofed
TV
Fan
Private bathroom
Bidet
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Cristobal Colon 207 E, Centro, Chetumal, QROO, 77000

What's nearby

  • Museum of Maya Culture - 3 min walk - 0.3 km
  • Palacio de Gobierno - 18 min walk - 1.5 km
  • Explanada de la Bandera - 18 min walk - 1.6 km
  • Palacio Municipal De Othon P. Blanco - 19 min walk - 1.6 km
  • Chetumal Ferry Terminal - 19 min walk - 1.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Antojitos Gloria - ‬5 min walk
  • ‪Brew Bar Cafe Chetumal - ‬2 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬4 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬4 min walk
  • ‪Antojitos "Doña Silvia - ‬3 min walk

About this property

OYO Hotel Cristal,Museum of Mayan culture,Chetumal

Hotel connected to a shopping center
OYO Hotel Cristal,Museum of Mayan culture,Chetumal provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • ATM/banking services, a front-desk safe, and a 24-hour front desk
  • Concierge services and luggage storage
Room features
All guestrooms at OYO Hotel Cristal,Museum of Mayan culture,Chetumal include comforts such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch TVs with satellite channels
  • Fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Fan

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

More

  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cristal
Oyo Hotel Cristal
OYO Hotel Cristal,Museum of Mayan culture,Chetumal Hotel
OYO Hotel Cristal,Museum of Mayan culture,Chetumal Chetumal

Frequently asked questions

Is OYO Hotel Cristal,Museum of Mayan culture,Chetumal pet-friendly?

No, pets are not allowed at this property.

How much is parking at OYO Hotel Cristal,Museum of Mayan culture,Chetumal?

Self parking is free at this property.

What time is check-in at OYO Hotel Cristal,Museum of Mayan culture,Chetumal?

Check-in start time: 1:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at OYO Hotel Cristal,Museum of Mayan culture,Chetumal?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is OYO Hotel Cristal,Museum of Mayan culture,Chetumal located?

Located in the heart of Chetumal, this hotel is within a 10-minute walk of Museum of Maya Culture and Museo de la Ciudad. Palacio de Gobierno and Explanada de la Bandera are also within 1 mi (2 km).

OYO Hotel Cristal,Museum of Mayan culture,Chetumal Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 20 reviews" "
Rating 8 - Good. 7 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 7 out of 20 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

3.0/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

CARLOS

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel I reserved and pay didn’t even exist, I didn’t stay there and expidia didn’t refund when I call

2/10 Terrible

Lionel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When I arrived at the property they had no record of my reservation I did through expedia.com. I insisted over and over to check for my reservation in their system. The front desk kept saying that there is nothing to my name. It was already 9 pm and I was tired, and I couldnt get to no one. After showing him the confirmation number over and over , he decided to call someone and said that yes they have my one and that the glitch existed in their reservation system. I was upset because I had everything in order and I had pay it before I got there. The room is advertised as a queen bed, but I go something else, like double bed. Advertising something that is not the actual thing. The parking wasnt too available, as it was one of the factors that made me consider using that property. Hopefully, other guests don't go through what I went through.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Minghui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, very nice hotel
Thanks, Good experience in the hotel, and comfortable hotel. The food is very good after we ordered dinner
Stayed 1 night in Jan 2023

8/10 Good

Jin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Okay. You got for you paid
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bang for your buck!
Excellent accommodation for what you pay for. In the middle of the everything. Friendly staff, clean and convenient (also cheap)
Stayed 5 nights in Dec 2022

6/10 Okay

Ortwin

Stayed 1 night in Nov 2022

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price/quality rate!
Excellent balance between quality and price! This is a three starts hotel at cheap price, with comfortable mattress and good room
Stayed 2 nights in Dec 2020

2/10 Terrible

Amanda Zari Goushehguir

Disliked: Cleanliness, amenities, property conditions & facilities
El recepcionista fue amable pero hace falta seguridad. Entraron unos tipos drogados cuando yo llegué y a fuerzas se querían quedar. Me sentí intimidada por sus miradas. La habitación de terror! Mala vibra, extremadamente descuidado, Carísimo por lo que es, paredes manchadas de sangre y suciedad, pésimo mantenimiento, las puertas cayendose, sucias y despostilladas, ventanas rotas. Me dio mucho miedo quedarme allí pero era tarde para moverme. Había unos tipos hable y hable a lado, todo se oye. Deberían de remodelar todo. No lo recomiendo.
Stayed 1 night in Jul 2023

2/10 Terrible

Sandra

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
las fotos no se parecen
me salí no me quedé la habitación sucia, la ventana rota, el baño sucio, salio una cucaracha de abajo de la cama y olia a orin y cigarro.
Stayed 2 nights in Jul 2023

10/10 Excellent

hector

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable el servicio y hamabilidad
Stayed 1 night in Jul 2023

2/10 Terrible

Mayté

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Fatal
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancelaron reservación, pero hicieron el cobro
Cancelaron mi reservación el día que llegué, diciendo que la habitación tenía desperfectos, pero hicieron el cobro porque usaron la opción de que no me presenté, en la plataforma. Dijeron que no tenían otra opción en la plataforma para cancelar la reservación.
Stayed 1 night in Dec 2022

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable .solo que nunca hubo tina de baño
Stayed 2 nights in Jan 2023

2/10 Terrible

Ma del Refugio

Stayed 2 nights in Dec 2022

4/10 Poor

Ek

Traveled with partner
Disliked: Amenities, property conditions & facilities
Stanza senza finestre. Letto singolo e 1 solo asciugamano anche se la prenotazione era per 2 persone.

8/10 Good

Cintia xochilt

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Los empleados muy amables
Demasiado ruido nocturno de los mismos huéspedes y nadie pone orden
Stayed 1 night in Dec 2022

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo ok, muy buena ubicacion
Stayed 1 night in Dec 2022

8/10 Good

Denisa

Stayed 3 nights in Feb 2021