If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
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1 building
Room amenities
Bathroom
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
Plasma TV with cable channels
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Air conditioning
Ceiling fan
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property is also known as
Hotel El Dorado Chetumal
El Dorado Chetumal
Hotel El Dorado Hotel
Hotel El Dorado Chetumal
Hotel El Dorado Hotel Chetumal
Frequently asked questions
Is Hotel El Dorado pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel El Dorado?
Self parking is free at this property.
What time is check-in at Hotel El Dorado?
Check-in start time: 2 PM; Check-in end time: 5 PM.
What time is check-out at Hotel El Dorado?
Check-out is at noon.
Where is Hotel El Dorado located?
Located in the heart of Chetumal, this hotel is within a 5-minute walk of Explanada de la Bandera and Fisherman's Fountain. Palacio de Gobierno and Chetumal Ferry Terminal are also within 10 minutes.
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Hotel El Dorado Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Pésimo servicio, sucio, viejo, sin mantenimiento, lucran con la necesidad de uno, reserva uno por expedia y se quejan de todo, porque ellos no saben usar la tecnología, mal trato, no hay orden, niños corriendo por todo el hotel a las 11 de la noche y nadie les puede decir nada, es el peor hotel en el que he estado
Pésimo servicio, sucio, viejo, sin mantenimiento, lucran con la necesidad de uno, reserva uno por expedia y se quejan de todo, porque ellos no saben usar la tecnología, mal trato, no hay orden, niños corriendo por todo el hotel a las 11 de la noche y nadie les puede decir nada, es el peor hotel en el que he estado
Miguel
Stayed 2 nights in Jul 2018
This review was submitted before 2018 and has not been verified.
The hotel has a good location near the sea and close to the main streets. The hotel receptionists were friendly and helpful.
The room was clean, but it didn't have any windows, no hot water and the toilet couldn't flush. It was very noisy on the hotel floor as well.
Marianne
This review was submitted before 2018 and has not been verified.