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"Customer service was excellent "

"We were in town for a basketball tournament and were pleasantly surprised by the hotel. Another team parent picked the room and I was very hesitant. Pictures did not do it Justice!! Front desk staff were so kind and helpful. Room was clean and comfortable! Kids had a great time in the pool!! Was so worth the cost. I was afraid it would be a mess, considering the price but the hotel was quiet. Someone has put a lot of work into returning this hotel into a great quality stay! Would for sure stay again!!"

"Perfect’ "

"The hotel took care of my daughter in law."

"Extremely clean room with a very comfortable bed. Great shower, had beautifully scented basic toiletries and luxurious towels!! Above and beyond what you would expect for this level of accommodation! Customer service is also top-notch. Did not partake of the surprisingly well-stocked breakfast offering but iit appeared fresh and inviting.Will return and definitely reccomend! "

"I can’t say enough about the kind and enjoyable staff at The Graduate. They took such care to greet and accommodate each guest. We were celebrating a birthday and received special treats and birthday wishes - and then we had a surprise proposal and the staff checked in with us the next day, remembering and asking how our “first 24 hours of being an engaged couple was going” - so kind and personalized to our stay. The hotel decor is classic and fun with its “Harvard” feel. The only very small issue was slow Internet. The hotel is right on the edge of the UM campus and had great, walkable dining options. This property is valet only - which was good for us & all of the valet employees were friendly and careful. Will definitely stay here again! "

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"The clerk who checked us in was great. The place was nice and clean. The room was very nice"

"Great hotel"