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"We've had an excellent experience at this property "

"Location of the hotel was good. The bad experience at the time of check-in as they insist for advance payment of entire amount unlike other hotels of same category. Also this practice was not there when it was run under name of Park Plaza. Very unprofessional attitude at least with regular visitor."

"It's a good value."

"Hotel is terribly dirty. Got to my room to find out a nasty toilet. Pictures were probably taken years ago, but it does not represent real condition of hotel. If possible, avoid it."

"Room was modern and clean with motorized curtains glass window shower, our breakfast was included which was also great. Staff was helpful location is great! "

"Bit expensive "

"The check-in was slow i was made to sit for long and guest coming after me were attended to by loveen at reception. Having seen this in had to be assertive ask her to attend to me on priority. After which she was trying to give me twin bedroom although I had specified during booking for a king size bed. I insisted on the same & finally she gave in to provide a non-smoking king size bed room. I found the food to be fairly satisfactory in taste, portion size & aesthetics. Although the way it was...

"The jacuzzi in the room didn't work which was very frustrating. "