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"Very comfortable, elegant "rustic" large hotel. Excellent breakfasts, comfortable room. Some interpretative advertising in terms of views...Were offered room with view of lake and instead had a view on a very large pine tree which completely obstructed view (would have appreciated heads up and offer to relocate at time of check-in, prior to unpacking) Hotel did offer alternate accommodation when we expressed our disappointment but we had already unpacked and chose in the end not to move. Otherwise, staff very friendly. Property impeccably clean and quiet. Would recommend."

"We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights."

"It was a friends stay and we have a perfect trip, the hotel have a magnificent view of the lake and volcanos the room was big enough for 6 people with two bathrooms "

"This centrally located hotel has friendly staff. The rooms are large, and everything is modern. Parking is out front."

"Great service nice hotel nice rooms"

"Great view and easily accessible "

"This is a place of great comfort with a stunning location."

"Nice rooms, welcoming staff. Evening bar/ lounge had live music which was enjoyable. "

"Good hosts"