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"Everything and Everyone was wonderful."

"The service was very good and comprehensive "

"Everything was great, all staff were a credit to the hotel, food was immense, especially breakfast. The room has a fridge, which is always handy, CVS 30 yards away for supplies for said fridge ie cold beer 😂😂 Great choice of draught beer in the bar too. All in all a great trip and I will definitely return if I'm back in Cleveland. Housekeeping every day 👍"

"Front desk was helpful and prompt. "

"Great place to stay!"

"Amazing place! What a unique hotel. The staff, valet, our room, and everything else was top-notch."

"Hotel staff were great. Felt safe. Old building so hard to heat the room. "

"We came for a Cavaliers game and it was an easy walk. Rooms are clean. Front desk staff friendly and helpful. Would stay here again."

"The over all stay was pretty spot on. The man who checked me in was very knowledgeable and professional. He really went above and beyond and had some things taken care for me and staff members for rhe next morning. It was 8 out of 10 on cleanliness. The house keeping , front desk, grounds keeper and the person over breakfast were all amazing. CONS: Everywhere I went I could smell the oder of Marijuana. I mean to each their own but lets find a spot where its not shared with others involuntarily. The lobby gets kinda congested to walk a service ani.animal through the crowd. It appears that the person at registration has other task assigned to them that takes them away from the front desk. There was one particular employee that just seemed like he was moping aroung and being kinda lazy. In the way, non motivated, cleaning the elevators and such and also seemed pretty much unorganized and it was evident that he is paid by the hour for the pace he was demonstrating. "