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Grand Hyatt La Manga Club Golf & Spa

5.0 star property
Sun-drenched luxury just steps from La Manga Club

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Photo gallery for Grand Hyatt La Manga Club Golf & Spa

Outdoor pool, pool umbrellas, sun loungers
Lobby
Lobby
Premium bedding, down comforters, memory foam beds, minibar
Premium bedding, down comforters, memory foam beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Spa
  • Breakfast available
  • Room service
The current price is SARĀ 927
SARĀ 1,020 total
includes taxes & fees
26 Mar - 27 Mar

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Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 1 King Bed, Terrace, Golf View (Grand Club Access)

Premium bedding, down comforters, memory foam beds, minibar

Room, 1 King Bed, Terrace, Golf View (Grand Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace (Grand)

Premium bedding, down comforters, memory foam beds, minibar

Room, 1 King Bed, Terrace (Grand)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Golf View

Premium bedding, down comforters, memory foam beds, minibar

Room, 1 King Bed, Terrace, Golf View

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Terrace, Golf View (Grand Club Access)

Premium bedding, down comforters, memory foam beds, minibar

Room, 1 King Bed with Sofa bed, Terrace, Golf View (Grand Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, Balcony, Golf View (2 Twin Beds)

Premium bedding, down comforters, memory foam beds, minibar

Room, Balcony, Golf View (2 Twin Beds)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Golf view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony, Golf View

View from room

Room, 1 King Bed with Sofa bed, Balcony, Golf View

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Twin Beds, Terrace, Golf View

Premium bedding, down comforters, memory foam beds, minibar

Room, 2 Twin Beds, Terrace, Golf View

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed, Terrace

Premium bedding, down comforters, memory foam beds, minibar

Room, 1 King Bed with Sofa bed, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (La Manga Club)

Suite (La Manga Club) | Premium bedding, down comforters, memory foam beds, minibar

Suite (La Manga Club)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 79 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Terrace, Golf View (Grand Club Access)

Premium bedding, down comforters, memory foam beds, minibar

Room, 2 Twin Beds, Terrace, Golf View (Grand Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, memory foam beds, minibar

Room, 1 King Bed with Sofa bed

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Twin Beds, Terrace, Golf View (Grand Club Access)

Premium bedding, down comforters, memory foam beds, minibar

Room, 2 Twin Beds, Terrace, Golf View (Grand Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Terrace (Grand)

Premium bedding, down comforters, memory foam beds, minibar

Room, 2 Twin Beds, Terrace (Grand)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic Room, 1 King Bed (Top Floor, Grand Club Access)

View from room

Panoramic Room, 1 King Bed (Top Floor, Grand Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 2 Twin Beds (Top Floor, Grand Club Access)

View from room

Panoramic Room, 2 Twin Beds (Top Floor, Grand Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, down comforters, memory foam beds, minibar

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds (Grand Club Access)

Premium bedding, down comforters, memory foam beds, minibar

Family Room, Multiple Beds (Grand Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room (2 Twin Beds)

Premium bedding, down comforters, memory foam beds, minibar

Room (2 Twin Beds)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Room, Terrace (2 Twin Beds)

Premium bedding, down comforters, memory foam beds, minibar

Room, Terrace (2 Twin Beds)

Highlights

Balcony
Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Memory foam bed
Down duvet
Blackout drapes/curtains
  • 32 sq m
  • Golf view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Map
Ctra. Atamaria s/n, Cartagena, Murcia, 30389

What's nearby

  • La Manga Club - 1 min walk - 0.1 km
  • Mar Menor - 9 min drive - 7.9 km
  • Calblanque, Monte de las Cenizas y PeƱa del Ɓguila Regional Park - 10 min drive - 8.2 km
  • Calblanque Beach - 12 min drive - 9.4 km
  • Los Nietos Beach - 12 min drive - 7.8 km

Getting around

  • Cartagena Station - 20 min drive
  • Corvera (RMU-Region de Murcia Intl.) - 40 min drive

Restaurants

  • ā€ŖArena CafĆ© - ā€¬10 min drive
  • ā€ŖLa Barra - ā€¬8 min walk
  • ā€ŖTrattoria Via Romana - ā€¬5 min drive
  • ā€ŖScabetti - ā€¬6 min drive
  • ā€ŖLa Mia Maria - ā€¬12 min drive

About this property

Grand Hyatt La Manga Club Golf & Spa

Luxury family-friendly hotel near La Manga Club
You can look forward to a golf course, a poolside bar, and a grocery/convenience store at Grand Hyatt La Manga Club Golf & Spa. Active travelers can enjoy racquetball/squash at this hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a facial, or a sports massage. The on-site Mediterranean cuisine restaurant, Amapola Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), tennis courts, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, luggage storage, and wedding services
Room features
All 192 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • A personal chef and irons/ironing boards
  • 20-inch TVs with satellite channels and DVD players
  • Wardrobes/closets, balconies, and coffee/tea makers

Languages

English, Spanish

Similar properties

Exterior

Ona Las Lomas Manga Club

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 134 reviews
The price is SARĀ 341
SARĀ 375 total
includes taxes & fees
1 Apr - 2 Apr
Ona Las Lomas Manga Club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 5:00 AMā€“noon: EUR 20 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Amapola Restaurant
  • Piano Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Golf course
  • Health club
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa services
  • Hot tub
  • Steam room
  • Tennis

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 5

Outdoors

  • Garden
  • Nature reserve
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels

Entertainment

  • 20-inch TV
  • DVD player
  • iPod dock
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Chef
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 9 and January 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

La Manga Club Hotel PrĆ­ncipe Felipe
La Manga Club Hotel PrĆ­ncipe Felipe Cartagena
La Manga Club PrĆ­ncipe Felipe
La Manga Club PrĆ­ncipe Felipe Cartagena
Manga Club Hotel PrĆ­ncipe Felipe Cartagena
Manga Club Hotel PrĆ­ncipe Felipe
Manga Club PrĆ­ncipe Felipe Cartagena
Manga Club PrĆ­ncipe Felipe
Hyatt La Manga & Spa Cartagena
Grand Hyatt La Manga Club Golf Spa
La Manga Club Hotel PrĆ­ncipe Felipe
Grand Hyatt La Manga Club Golf & Spa Hotel
Grand Hyatt La Manga Club Golf & Spa Cartagena
Grand Hyatt La Manga Club Golf & Spa Hotel Cartagena

Frequently asked questions

Does Grand Hyatt La Manga Club Golf & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Hyatt La Manga Club Golf & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hyatt La Manga Club Golf & Spa?

Self parking is free at this property.

What time is check-in at Grand Hyatt La Manga Club Golf & Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hyatt La Manga Club Golf & Spa?

Check-out is at noon.

Does Grand Hyatt La Manga Club Golf & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Grand Hyatt La Manga Club Golf & Spa located?

This family-friendly Cartagena hotel is located in the suburbs, within 3 mi (5 km) of La Manga Club and Cala del Barco. Mar Menor and Playa ParreƱo are also within 6 mi (10 km).

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Grand Hyatt La Manga Club Golf & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 43 out of 53 reviews
Rating 8 - Good. 7 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 0 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for a few nights. Hotel in good condition and the staff were friendly and helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hyatt La Manga
Fantastic hotel with great comfort and very good amenities Fantastic Golf course
Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay , everything was amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay for a holiday
Stayed 7 nights in Jul 2024

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, bar is great and had a lovely steak in grill restaurant. Spa is lovely too. Staff really nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and facilities are faultless and it is always really good fun šŸ‘
Stayed 6 nights in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay , great hotel , service was excellent. Definitely will return
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great break at the Hyatt. Staff, food and facilities excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super good!
Amazing hotel! Perfect place to have an active holiday with sports and good food. Easy access by car. You reallu get what you pay for, 5 stars all the way
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent retreat out of the city
Stayed 3 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
First class hotel with great staff and facilities. Highly recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous resort
Fabulous resort šŸ‘Œ stayed in a club suite which was very nice and gave us access to the lounge which is a nice treat for breakfast or afternoon drinks and snacks. Golf courses are in top condition and a great choice of restaurants. Highly recommended be back soon!
Stayed 4 nights in May 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly staff in an amazing environment. Would easily come here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception area is beautiful. The greeting from the staff was very courteous. The welcome drinks and fruit was a lovely touch
Stayed 4 nights in May 2024

10/10 Excellent

Bolaji

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Excellent service. Food was amazing too!
Stayed 4 nights in Jul 2023

10/10 Excellent

Yousra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2024

8/10 Good

karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent one night at the hotel waiting for our apartment to come available. Since the revamp the facilities, bars and restaurants at hotel are great although note the layout to get to your room quite quirky so we had a long walk. Rooms well furnished with nice views over pool and golf course Staff very friendly although the service didnā€™t always live up to the 5 star rating Overall I found the hotel expensive for what we got but was ok for one night. However worth staying if you can get a good deal
Stayed 1 night in Aug 2024

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf and Relax
Very welcoming reception. Great buffet breakfast. Nice atmosphere at bar in evening. Massage at spa and spa facilities excellent. Great golf.
Stayed 3 nights in Oct 2023

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely place to stay, but I would avoid when it is out of season as there is no outside pool and if you bring children itā€™s adults only. Not a golfer, so also not the ideal choice, but the hotel is fabulous. Food is delicious, but overpriced
Stayed 4 nights in Feb 2024

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities
The hotel is very nice but expensive. 90euros for the Sunday buffet. We have used the hotel for many years and I do think that they should look at their pricing it is a holiday resort not a business hotel in the city. It was not busy.
Stayed 1 night in Apr 2024

2/10 Terrible

Dmytro

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel and wonderful SPA, but upon check-in I didnā€™t receive a room upgrade and 50 euros for SPA too(
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic 5 star hotel. Superb food, and great views as surrounded by golf courses. Good activities for children too. Staff all very friendly. Not ideal for the beach, as have to have a car or transport. It is expensive though. The only criticism I have though is that there is only one fairly large family pool. They have a separate adult only pool, and a spa pool for adults only. As a hotel that markets itself as a a family friendly hotel I think they should add a second family pool as opposed to also trying to market to the adult only traveller at the same time
Stayed 9 nights in Aug 2023

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true 5 star hotel.
5 Star resort - 2 week stay - v few negatives. Service was excellent - staff helpful - never had an issue problem with any member of staff. Nice range of restaurants choices in particular Amapola la Cala and the Italian both in terms of menu and service v v good. Problems were down to technical software not staff or mgmt. Not a lover of OCR - rather have in room brochure and use of TV as a guide. Definitely great if you into Golf Tennis and now football. West Course best most challenging - South while famous ?! a typical USA style course. Golf be worst experience by a long way - from pro shop through to behaviour of players on S Course. Tennis great. Surrounding area not much to do - Cartegena well worth a visit tho. Ideally this a great place to stay if you into an active sports break or short term spa break. Service was exceptional and that alone should merit its 5 stars
Stayed 14 nights in Jul 2024

8/10 Good

Angela

Liked: Property conditions & facilities, room comfort
Hotel service could be improved.
We arrived late at the hotel so no-one to help us with bags or valet the car. Check in was quick and easy. Room was in a central location and was spacious enough for the three of us. The room smelled of smoke and the toilet seat was broken - these were reported in the morning but nothing was done for our three day stay. I wouldn't have mentioned it in the review if they had sprayed the room and fixed the toilet when reported. The bed wasn't that comfortable - they could do with some thick new mattress toppers. Bars and restaurants were very good and the refurbishment does look good compared to what the hotel looked like previously. The Grand Club is great for afternoon drinks (4.30pm to 6.30pm) but there is very little in the way of food/snacks. Once the food is gone they don't put more out. We only bothered to go once during our stay. We would stay again because of the location but disappointing that they didn't action issues when they were raised.
Stayed 3 nights in Jun 2023