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"We had an incredible time! The staff were amazing, but our butler Raul superseded every expectation imaginable! Staff will go the extra mile to ensure everything goes smoothly, but Raul will run a marathon for the families he supports. "

"Enorme! La Comida espectacular , el parque acuático lindisimo! Lindo hoyel , enorme , suites grandes y súper cómodas "

"Good for families with little kids who need small resort with nice beach water/shallow off the main waves. Rooms and resort starting to show wear and tear. Pros: - Small Hotel - close to beach, pool, buffet - easy enough without a stroller - Kid friendly pool/splash pad - low level water for small kids even in bigger pool. - Plenty of pool chairs even at 9a/10a (even during spring break) - Pancakes, pizza, pasta, fries and nacho cheese/American Ketchup - if your kids are picky eaters -...

"The Pros: The staff was all very friendly and helpful. The rooms are super big and comfortable. The bathroom is also big. My kid loved the kids club. The Cons: The food in general was not very good. The Split Restaurant and Toro where for me the two best options. Buffett was poor and food was always the same, mid. The resort is huge and although there are many restaurants there are not big enough to hold so many people. We had to wait for more than one hour to eat dinner at any of the...

"So glad we chose the Hyatt Vacation Club in Hacienda del Mar, Dorado the staff was very welcoming helpful and attentive. Gorgeous property our room had everything we could need and MORE! Beautiful view from our room over looking the pool area and beach, our family we’ll definitely be back! "

"Took taxi, i thought this was the only option"

"Overall great resort especially for families "

"Execlente buen servicio Execlente atenciones. Buena comida "

"We loved the flamingo beach "

"Had a very good experience. Super clean property. Staff is helpful. Kids will enjoy this place. However, Need more food options at beach area. Also need to add Indian cuisine dishes. Most of the staff doesn't know English, that is challenging. Sweetery shop has average quality icecream. "

"Loved that it was hot water... they don't have a shuttle but they were able to get me a taxi for pickup and drop off for the airport. Only complaint was with unlimited drinks they need better maps I got lost twice for my room lol!"

"I stayed at One. It was lovely and staff were great but my balcony faced Margaritaville. Non stop noise from 9am until 9pm. The same music blasting on a loop and screeching children. If you are good with that, enjoy. Not me. "

"Overall, a good but not great resort. The positives: pools, beach, bars and bartenders and comfortable beds with good sized suites. The negatives: Food was average at best, restaurant service was very hit and miss (better at 9 Doors and the Italian restaurant; bad at steak house) housekeeping had to continued to be asked to supply the same amount of missing towels/wash clothes/etc that they took out that day. Shower area in room needs an update. Would we come back? Maybe if the price was right,...

"Buena atención del personal, buena limpieza, muy buena comida"

"Clean organized safe "

"I had been going to this hotel for the past 10 years and every year it seemed it was deteriorating and frankly they seem like they don’t care. So we will never be going there again."

"This place was absolutely amazing. The resort is beautiful and impeccably clean, the grounds, the open area bathrooms, the halls everything is kept perfect. The staff is very attentive and helpful at all levels from the grounds keepers on up. The room was wonderful and we did not want for anything. A fantastic selection of restaurants and bars everywhere including bar service on the beach. The Mirage Club (adult area) was wonderful. We had our own buildings, pools, bars and beach area and well...

"Internet was bit slow"

"AC ran better than any resort ever. Food was great even the buffet had a huge variety. Staff was happy and so helpful and friendly. "

"This is my second stay at the resort, given that it was at full Easter capacity it was excellent service. From check in to check out and all in between. Towels, food and bev, room cleanliness-all the staff were very pleasant and helpful. The hotel had plenty of activities to entertain the whole family from kids to adults, we were able to find space by the pools whichever we went to so they were very well prepared for a full house… The food was great, the only thing we found tricky was...