If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Elevator
Elevator door width (inches): 39
Front entrance ramp
Handrails in stairways
Stairway handrail height (inches): 39
Lever door handles
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Heating
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Satellite channels
TV
Food and drink
Mini-fridge
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Pousada Petrov Canela
Petrov Canela
Petrov
Pousada (Brazil) Pousada Petrov Canela
Canela Pousada Petrov Pousada (Brazil)
Pousada (Brazil) Pousada Petrov
Hotel Petrov
Hotel Serra Canela Hotel
Hotel Serra Canela Canela
Hotel Serra Canela Hotel Canela
Frequently asked questions
Is Hotel Serra Canela pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Serra Canela?
Self parking is free at this property.
What time is check-in at Hotel Serra Canela?
Check-in begins at 2:00 PM.
What time is check-out at Hotel Serra Canela?
Check-out is at noon.
Where is Hotel Serra Canela located?
Situated in Canela, this hotel is 1.5 mi (2.4 km) from Alpen Park and within 6 mi (10 km) of Hollywood Dream Cars Museum and Santa Claus Village. Gramado Covered Street and Green Land are also within 9 mi (15 km).
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel Serra Canela Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Pessoal atencioso, hotel organizado, café muito bom, bem localizado, só peca por não ter smart tv e frigobar no quarto. e pelo elevador não ser confiável, mas a experiência no geral foi muito boa. Certamente vai ser nossa primeira opção em outros passeios
Experiência boa, os recepcionistas são excelentes. Único ponto negativo é sobre a localização, distante de comércios (padarias, drogarias, mercados, restaurantes…) e situado em um morro, impossibilitando a locomoção a pé, para qualquer lugar é necessário pedir um Uber se não estiver com carro.
Foi incrível, informei que era uma viagem de comemoração de 6 meses de noivado, e deixaram o quarto com uma decoração especial e sem custo adicional! Quarto muito confortável e o chuveiro com uma pressão muito boa!
Hotel bom, limpo e com café da manhã diversificado. Só pecou com o chuveiro, que era bem ruim, água totalmente espalhada, levei um bom tempo pra conseguir lavar meus cabelos.