Xbalamque Resort and Spa provides a restaurant and more.
Property amenities
Food and drink
1 restaurant
Policies
Children and extra beds
Children are welcome
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property is also known as
Xbalamque Resort and Spa Hotel
Xbalamque Resort and Spa Cancun
Xbalamque Resort and Spa Hotel Cancun
Frequently asked questions
Where is Xbalamque Resort and Spa located?
Located in Downtown Cancun, this hotel is within a 15-minute walk of Las Palapas Park and Plaza 28. Ultramar Ferry Puerto Juárez is 2.5 mi (4.1 km) away.
Xbalamque Resort and Spa Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The door locked from the outside. There was a chain lock that looked like it had been broken several times. It was dirty and the shower was awful. I had reserved 2 nights but only stayed 1.
I got it because it was a bargain! It was only me. Clean, basic, noisy and free parking on site. Walking distance to bus station (ADO) 2 blocks, La Parrilla restaurant 1 block, Wal Mart 5 blocks and bus stops anywhere to go to the hotel Zone. Other than that? It's a dumpster! I've been to the 5 continents and stayed from Marriott's, Hilton's to budget hostels in India and believe me, this is a good option if you are on a budget.
The staff were so nice. If you like a variety of food options and walking, this is for you. There’s also a cafe downstairs and it’s a nice place; very aesthetic and instagrammable. The food in there is delicious. I suggest ordering a Nutella Frappe in your first visit because it’s worth it. The pool was nice, the hallways were like a museum. Some nice ladies will clean your room. So, make sure you give them nice tips as well.
Mhernhel
Stayed 4 nights in Nov 2023
2/10 Terrible
Verified traveler
Business traveler
25 June 2024
Disliked: Staff & service
Desafortunadamente el hotel no tuvo la flexibilidad ni hoteles.com para realizar el cambio de nombre de huésped para que el hotel diera la entrada y se pagó una noche que no pudo utilizarse. Nos dedicamos a tours y en ocasiones reservamos y ponemos o duplicamos nombres de huéspedes, pero al final hacemos cambios en los mismos hoteles sin problema. En esta ocasión no lo permitieron, por lo que dejaremos de utilizar esta plataforma para nuestra labor
Esta, muy bien conservada, accesible, tiene varios restaurantes, alberca, jardin, elevador, pisina, areas comunes de descanso en todos los pisos y un museo unico, muy bien conservado que te sintetiza gran parte de la historia maya.
Lo unico que no me gusto, es que tardaron en encontrar mi reservacion de expedia.