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Tropical

2.0 star property
Hotel with an outdoor pool, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tropical

Family Condo | Private kitchen
Front of property
Family Condo | Free WiFi
Family Condo | Bathroom
Family Condo | Free WiFi

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Room options

View all photos for Family Condo

Family Condo | Free WiFi

Family Condo

Highlights

Air conditioning
2 bedrooms
Private bathroom
2 bathrooms
Living room
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

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7.6 out of 10, Good, (995)
The price is SAR 373
SAR 481 total
includes taxes & fees
12 Jan - 13 January 2025
Casa Turquesa - Near Luxury Avenue Shopping Mall

About the neighborhood

Map
39 Retorno del Rey, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 12 min walk
  • Iberostar Cancun Golf Course - 3 min drive
  • La Isla Shopping Mall - 3 min drive
  • Cancun Interactive Aquarium - 3 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Restaurant nebbiolo en cancun - ‬1 min walk
  • ‪JW Marriott Lobby Bar - ‬6 min walk
  • ‪Porfirio's Cancun - ‬7 min walk
  • ‪Puerto Madero - ‬6 min walk
  • ‪Harry's Prime Steakhouse and Raw Bar - ‬6 min walk

About this property

Tropical

Hotel near La Isla Shopping Mall
Tropical provides a garden and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Concierge services
Room features
All guestrooms at Tropical boast comforts such as air conditioning, as well as amenities like free WiFi.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • 2 bathrooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning deposit: USD 55 per stay
  • Cleaning fee: USD 55 per accommodation, per week (varies based on unit and length of stay)
  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 50 per day; may vary based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Tropical Hotel
Tropical Cancun
Tropical Hotel Cancun

Frequently asked questions

Does Tropical have a pool?

Yes, this property has an outdoor pool.

Is Tropical pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tropical?

Tropical doesn't offer parking.

What time is check-in at Tropical?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Tropical?

Check-out is at 11:00 AM.

Where is Tropical located?

Located in Zona Hotelera, this hotel is 0.1 mi (0.2 km) from Ballenas Beach and within 3 mi (5 km) of La Isla Shopping Mall and Delfines Beach. Aquaworld and Luxury Avenue Shopping Mall are also within 1 mi (2 km).

Tropical Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Amenities

2.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

EYNAR G

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family vacation 2 adults and two kids. The worst experience of my life, since we arrived the security guard treated us very rudely, saying that he did not have a reservation with my name. After 30 minutes waiting he let us in. We went up to the apartment and since we opened the door there was an unpleasant smell but the worst was yet to come, the apartment was invaded by cockroaches. They walked on the walls, throughout the kitchen and in the bathrooms. Later we go out shopping and when we return we realize that the refrigerator is not working. We contacted the property manager and he ignored the texts, then I called him and he didn't answer, but a few seconds later he answered my text. He told me that he was trying to fix the problem. In the end I ended up calling Orbitz and he told them that someone would arrive in half an hour to fix the refrigerator, an hour and a half passed and no one came. In conclusion we could only stay one night and Orbitz helped us cancel the remaining days and we left the property the next day
Stayed 4 nights in Jun 2024