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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

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3 outdoor pools, sun loungers
Superior Two Bedroom Presidential Suite - Ocean View | View from room
Superior Two Bedroom Presidential Suite - Ocean View | Hypo-allergenic bedding, down comforters, free minibar, in-room safe
On the beach, white sand, sun loungers, beach umbrellas
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Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is SAR 2,116
SAR 2,575 total
includes taxes & fees
2 Apr - 3 Apr

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Junior Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Governor Suite Partial Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Junior Suite Ocean View - Two Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - King Size Bed

Superior Deluxe Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Two Bedroom Presidential Suite - Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Presidential With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite Presidential With Sea View

  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Room Superior With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Partial Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Sea View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 1 min drive - 1.3 km
  • Delfines Beach - 2 min drive - 2.0 km
  • Maya Museum of Cancun - 4 min drive - 3.8 km
  • El Rey Ruins - 4 min drive - 3.9 km
  • Ventura Park Cancun - 6 min drive - 6.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Zai - ‬17 min walk
  • ‪Sun Palace - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach and sun loungers. Treat yourself to a body scrub, a massage, or aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sun loungers and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Beach towels, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 247 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with jetted tubs and free toiletries
  • Smart TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7 AM–11:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • La Tratto
  • Aurora
  • Fuego
  • Thai

Things to do

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Free local calls
  • Iron/ironing board
  • Safe
  • Slippers
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Cancun - Adults Only - All-inclusive?

Self parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Check-out is at noon.

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Sun Palace Cancun - Adults Only - All-inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, El Rey Ruins, and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away.

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Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 999 reviews
Rating 8 - Good. 173 out of 999 reviews
Rating 6 - Okay. 66 out of 999 reviews
Rating 4 - Poor. 18 out of 999 reviews
Rating 2 - Terrible. 20 out of 999 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Tyquan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff, very peaceful. Only wishes is that the pool would be open for longer.
Stayed 3 nights in Mar 2025

8/10 Good

Maurylyne Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Resort was on the smaller side but nothing felt crowded or cramped. The service was excellent. Pool areas were great and the beach was fantastic. Overall excellent experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort.
Stayed 5 nights in Dec 2024

10/10 Excellent

Haritha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very comfortable - beautiful view of the ocean and in a relatively quiet area within the hotel zone. Limited restaurant options since it’s a smaller hotel but a lot of variety at the buffet style restaurant and drinks overall were great! Not as impressed with the spa facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice all adults resort
Stayed 9 nights in Dec 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property staff were extremely friendly, and resort was very clean. The only downfall for me was it wqas hard to acquire a lounger around the pool area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Best food we've had in Mexico. Definitely will be back!
Stayed 6 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice and quiet place to stay during Christmas holiday season.
Stayed 6 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best beach and beach service
Stayed 7 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.Friendly staff.
Stayed 5 nights in Jan 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our visit to Sun Palace and it did not disappoint.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the resort. Didn't feel like a chain. Great serive food was excellent.
Stayed 4 nights in Dec 2024

10/10 Excellent

sandeep reddy

Liked: Cleanliness, staff & service, amenities
Food is good not many activities around
Stayed 5 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing
Stayed 3 nights in Sep 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and will definitely caome back.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Like this hotel I recommend it
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandon Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice and we’ll definitely be returning
Stayed 5 nights in Oct 2024

8/10 Good

brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very quiet property. Well maintained and very clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort were phenomenal
Stayed 4 nights in Sep 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel to stay at!
Stayed 5 nights in Jul 2024

6/10 Okay

Ray

Liked: Cleanliness
Was expecting more for the price was paid… very limited dinning options, poor food quality…
Stayed 2 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with all the all-inclusive service. Food was excellent in the Aurora Mexican restaurant for breakfast,lunch and dinner. Other 3 restaurants were just mediocre though. VIP perks were misleadingly advertised - provided credit to spend at the property was ultimately limited to perfume only, not the clothing is boutique shop (too late to discover this difference between verbal and printed version of the sale pitch). Otherwise our stay was great.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandy Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled alone was totally comfortable as a woman by herself
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and super clean..Great dining options!
Stayed 1 night in Jul 2024