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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, sun loungers
Superior Two Bedroom Presidential Suite - Ocean View | View from room
On the beach, white sand, sun loungers, beach umbrellas
Lobby
Superior Two Bedroom Presidential Suite - Ocean View | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Breakfast included
  • All inclusive
  • Spa
The price is SAR 2,250
SAR 2,740 total
includes taxes & fees
12 Feb - 13 Feb

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Junior Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Governor Suite Partial Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Junior Suite Ocean View - Two Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - King Size Bed

Superior Deluxe Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View - King Size Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Two Bedroom Presidential Suite - Ocean View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 1 min drive
  • Delfines Beach - 2 min drive
  • El Rey Ruins - 4 min drive
  • Ventura Park Cancun - 6 min drive
  • Riviera Cancun Golf Resort - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Zai - ‬17 min walk
  • ‪Sun Palace - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Luxury all-inclusive property near Iberostar Cancun Golf Course
Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a white sand beach and sun loungers. Treat yourself to a facial, a massage, or aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sun loungers and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Concierge services, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 247 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with jetted tubs and free toiletries
  • Smart TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7 AM–11:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • La Tratto
  • Aurora
  • Fuego
  • Thai

Things to do

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Free local calls
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palace Cancun - Adults Only - All-inclusive?

Self parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Check-out is at noon.

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Sun Palace Cancun - Adults Only - All-inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course, and El Rey Ruins. Delfines Beach is 1.2 mi (2 km) away.

Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1001 reviews" "
Rating 8 - Good. 172 out of 1001 reviews" "
Rating 6 - Okay. 68 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.Friendly staff.
Stayed 5 nights in Jan 2025

8/10 Good

Maria, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Best food we've had in Mexico. Definitely will be back!
Stayed 6 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller property which is nice if you dont like being around too many people. Food was great. Drinks were pretty good. Limited on top shelf liqour but had enough to satisfy me. Rooms are awesome especially the hot tub. Room service was a plus. The Thai restaurant was our favorite. Would be nice if they provided free transport to and from airport. Also to and from other resort that you get day passes to explore. Didn't like the fact we had to pay expensive taxi for that. Staff was always nice and friendly and helpful. Everything was extremely clean. Nice chill all inclusive resort. Only wish they had more bar options to hang out at night and a late night buffet. Overall expensive was nice.
Stayed 5 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best beach and beach service
Stayed 7 nights in Jan 2025

8/10 Good

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD.
Stayed 5 nights in Jan 2025

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our visit to Sun Palace and it did not disappoint.
Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort.
Stayed 5 nights in Dec 2024

10/10 Excellent

NASEEM ZARA

Stayed 5 nights in Dec 2024

10/10 Excellent

Jacinda

Stayed 6 nights in Dec 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the resort. Didn't feel like a chain. Great serive food was excellent.
Stayed 4 nights in Dec 2024

2/10 Terrible

ANDREA CHRISTINA

Stayed 6 nights in Dec 2024

10/10 Excellent

Meagan, Clay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice all adults resort
Stayed 9 nights in Dec 2024

10/10 Excellent

Qiang

Stayed 1 night in Dec 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

James, Bridgewater

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice and quiet place to stay during Christmas holiday season.
Stayed 6 nights in Dec 2024

8/10 Good

Martin, sugar land

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with all the all-inclusive service. Food was excellent in the Aurora Mexican restaurant for breakfast,lunch and dinner. Other 3 restaurants were just mediocre though. VIP perks were misleadingly advertised - provided credit to spend at the property was ultimately limited to perfume only, not the clothing is boutique shop (too late to discover this difference between verbal and printed version of the sale pitch). Otherwise our stay was great.
Stayed 5 nights in Dec 2024

6/10 Okay

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scammed The Sun Palace Cancun was hard to rate since the resort and staff were amazing until the last 15 minutes at checkout when we were scammed. The previous evening we used our Expedia VIP resort credit to purchase 2 shirts and 2 bottles of vanilla at the store. There are huge signs in the middle of the stores stating “Use Your Resort Credit” with no other stipulations (see photos). We told the store salesperson when we charged our purchases to our room that we were going to use our resort credit but were reassured that the resort credit would be applied to our bill at checkout. At checkout the hotel staff and store salesperson said the resort credit could only be used for hats, sunglasses, some bags and perfumes, all of which we have no need of. We then wanted a refund for the 2 shirts and were told by the store salesperson absolutely no refunds. The hotel staff could only offer apologies and a hotel manager could not be produced to resolve this issue therefore we left with a very sour taste in our mouths. The small print on the store receipts and promotional paperwork (which we were given after the issues) may determine that Sun Palace was within legal boundaries but 1) the salespersons were fully aware we intended to use resort credit 2) the store signage was misleading and 3) the no return policy was harsh. The morality of the “sharp practice” utilized by Sun Palace and the store is questionable and we feel obligated to give a heads up to future traveler
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto para vacacionar! Adultos solamente, comida, estancia, atención, playa… increíble!! Volveremos sin duda!
Stayed 4 nights in Dec 2024

6/10 Okay

Ray

Liked: Cleanliness
Was expecting more for the price was paid… very limited dinning options, poor food quality…
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer Vargas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

sandeep reddy

Liked: Cleanliness, staff & service, amenities
Food is good not many activities around
Stayed 5 nights in Dec 2024

8/10 Good

brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very quiet property. Well maintained and very clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Safron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like hpw they didnt offer us a shuttle service. Had to use a taxi there and back
Stayed 6 nights in Nov 2024