2/10 Terrible
Rashal
29 January 2025
Disliked: Staff & service
Hotel Review: Disappointing Stay
I recently stayed at a hotel in Cancun, and unfortunately, my experience was far from pleasant. The staffâs behavior was absolutely terrible, particularly a lady named Elizabeth. She displayed no interest in providing basic services and was extremely rude whenever we asked for assistance. Her attitude made the stay even more uncomfortable and unwelcoming.
The lack of professionalism and courtesy from the staff was disappointing, and it overshadowed any positive aspects of the hotel. If customer service is important to you, I would strongly advise against staying at this hotel. I cannot recommend this place to anyone and will not be returning.
Rashal
Stayed 2 nights in Jan 2025