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Panama Jack Resorts Cancun - All Inclusive

2.5 star property
Ocean-view property with a poolside bar, near La Isla Shopping Mall

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August 2024

Photo gallery for Panama Jack Resorts Cancun - All Inclusive

Aerial view
On the beach, white sand, beach cabanas, beach towels
Exterior
Junior Suite | Free minibar, in-room safe, iron/ironing board, free rollaway beds
Presidential Suite | View from room
Reviews
8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • All inclusive
    All inclusiveAll inclusive
  • Spa
    SpaSpa
  • Gym
    GymGym
  • Pool
    PoolPool

Explore the area

Map
Boulevard Kukulkan km 11.5, Hotel Zone, Cancun, QROO, 77500
  • Popular LocationLa Isla Shopping Mall18 min walk
  • Popular LocationCancun Convention Center2 min drive
  • Popular LocationForum Beach4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

Feb 28, 2021

Room options

View all photos for Standard

Standard | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Standard

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Premium Junior Suite

Premium Junior Suite | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Premium Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Junior Suite Beachfront Infinity Swim Up

Junior Suite Beachfront Infinity Swim Up | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Junior Suite Beachfront Infinity Swim Up

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Bathrobes
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Master One Bedroom Suite Ocean View

Master One Bedroom Suite Ocean View | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Master One Bedroom Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Bathrobes
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

Junior Suite, Oceanfront | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Junior Suite, Oceanfront

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Master One Bedroom Suite Ocean Front

Master One Bedroom Suite Ocean Front | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Master One Bedroom Suite Ocean Front

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Bathrobes
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Junior Suite

Family Junior Suite | Children's theme room

Family Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 127 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Master One Bedroom Suite

Balcony

Master One Bedroom Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Hair dryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Beachfront Walk out

Junior Suite Beachfront Walk out | View from room

Junior Suite Beachfront Walk out

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Flat-screen TV
Bathrobes
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Similar properties

Pool
Canopy by Hilton Cancun La Isla
Pool
Spa
Pet friendly
Parking included
9.0 out of 10, Wonderful, (472)
The price is SAR 603
SAR 821 total
includes taxes & fees
10 Jul - 11 Jul
Canopy by Hilton Cancun La Isla

About the neighborhood

Cancun

Located on the beach, Panama Jack Resorts Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Forum Beach and Gaviota Azul Beach. Traveling with kids? Don't miss Ventura Park Cancun and Xoximilco. Be sure not to miss outdoor adventures like ziplining, ecotours, and cave exploring.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Chac Mool Beach - 15 min walk
  • La Isla Shopping Mall - 18 min walk
  • Cancun Convention Center - 2 min drive
  • Forum Beach - 4 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Snack Grand Park - ‬5 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Bubba Gump Shrimp Co. - ‬5 min walk
  • ‪Lorenzillo's - ‬2 min walk
  • ‪Spice Restaurant - ‬3 min walk

About this property

Panama Jack Resorts Cancun - All Inclusive

All-inclusive family-friendly property near La Isla Shopping Mall
Near Forum Beach, Panama Jack Resorts Cancun - All Inclusive provides a beach bar, a poolside bar, and a terrace. With a white sand beach, beach cabanas, and beach massages, this property is the perfect place to soak up some sun. Indulge in a body wrap, reflexology, and a sports massage at Aura Spa, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like volleyball and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool
  • Express check-out, babysitting (surcharge), and multilingual staff
  • Smoke-free premises, beach towels, and meeting rooms
  • Massage treatment rooms, concierge services, and a front-desk safe
Room features
All guestrooms at Panama Jack Resorts Cancun - All Inclusive include comforts such as air conditioning and free stocked minibars, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Furnished balconies or patios, free extra beds, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Ventanas
  • Casa De Rosa
  • Viaggio
  • Jack's Shack
  • At Sunset

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Mini golf
  • Playground
  • Racquetball/squash
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Panama Jack Resorts All Inclusive-Formerly Gran Caribe
Panama Jack Resorts All Inclusive-Formerly Gran Caribe
Panama Jack Resorts All Inclusive-Formerly Gran Caribe
Panama Jack Resorts Cancun All Inclusive Formerly Gran Caribe
Panama Jack Resorts Cancun All Inclusive
Panama Jack Resorts Cancun - All Inclusive Cancun
Panama Jack Resorts Cancun All Inclusive Formerly Gran Caribe

Frequently asked questions

Does Panama Jack Resorts Cancun - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Panama Jack Resorts Cancun - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Panama Jack Resorts Cancun - All Inclusive?

This property doesn't offer parking.

What time is check-in at Panama Jack Resorts Cancun - All Inclusive?

Check-in end time: anytime.

What time is check-out at Panama Jack Resorts Cancun - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Panama Jack Resorts Cancun - All Inclusive?

Yes, the property is all-inclusive.

Where is Panama Jack Resorts Cancun - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, La Isla Shopping Mall, and Forum Beach. Cancun Convention Center and Tortuga Beach are also within 3 mi (5 km).

Panama Jack Resorts Cancun - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 256 out of 505 reviews" "
Rating 8 - Good. 158 out of 505 reviews" "
Rating 6 - Okay. 46 out of 505 reviews" "
Rating 4 - Poor. 31 out of 505 reviews" "
Rating 2 - Terrible. 14 out of 505 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was very small and crowded. Not very many palapas on the beach. Service was fantastic, however.
Stayed 2 nights in Nov 2019

8/10 Good

Alemar, San Francisco

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service very attentive, food was good I just won’t stay here again because they lie to me! I paid for professional pictures and I was told I was going to receive 2 canvas to my home, of course by surprise I received 2 very large pictures with no canvas. Really disappointed. But overall good customer service
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Friendly and very helpful staff. Clean and a lot of activity going on
Stayed 6 nights in Aug 2019

8/10 Good

Johnel, Central Ohio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time!!!! Great family get away! As a family of four we stayed in the junior ocean front suite - it was perfect❤️ My husband and I stayed in the king bed and the kids stayed on the sofa bed - they said it was very comfortable! The beach party was so fun and watching the sea turtles come in at night to lay their eggs was a breath taking experience. We ate at the buffet for breakfast and dinner - it had good variety. Breakfast was my favorite meal and the the food around the pool was my next favorite food items- the fresh tacos and the burger stand was sooooo good. The staff was very kind and helpful. We were never bored. So happy we took this trip and we will go back!
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in an excellent location, very clean, remodeled rooms, great place for kids they have their own section, staff was great, refilled my drinks quickly. Dislike was the wait time to check in (about 45min) and never tried the Italian since it was always a one hour wait. But overall good enough to go back.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall a great experience , but the check in process was very slow. The property was beatiful
Stayed 6 nights in Jul 2019

10/10 Excellent

Geline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and perfect customer service! The hotel itself as well as the beach were stunningly beautiful and sparkling clean. Staff was friendly and treated us like royalty. I just wish the pools were open 24/7 or at least a few hours later than the current hours. It’s also kid-friendly! We had a great time :)
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the look of the rooms/hotel exterior modern and Greece looking. Needs more variety of food
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This vacation was a destination wedding. Everything was perfect. The resort had many activities for the children.
Stayed 5 nights in Jun 2019

8/10 Good

Rob

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not much of a selection for dinner and restaurants are very small and making reservations is very difficult.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the availability to dining at all times, lay out of resort and service.
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Hotel pools, Beach is really bad I had an allergic reaction because of zargazo, no body advise about this issue; also buffet closed and open for lunch very late; some restaurants closed without previous advise and some part of hotel were closed to private party; for me not a good experience at all; we feel discriminated because the way of staffs tried to us and another nationality; they were specially to another guests (not to mention where they are from) and they were trying as a second guests. WE DO NOT RECOMMEND to a friend.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Staff was really nice and felt welcoming everyday. Will definitely be coming back to this hotel.
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 8 nights in May 2019

10/10 Excellent

Anne, New York

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members of the resort were very friendly and helpful. I was definitely impressed. I thought the number of restaurants were appropriate for the size of the resort and the coffee shop was great as well.
Stayed 4 nights in May 2019

10/10 Excellent

Diane, Petersburg, Michigan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful walking in- the grounds and rooms were well kept up and beautiful- great maintenance crew, you could always see someone working to keep it perfect.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
I liked access to the beach. The room was put together poorly. The tile work in bathroom was done by someone unprofessional. The balcony was so small you couldn’t sit there. The wall were so thin it sounded like there were no walls at all Restaurants were bad had to eat outside hotel Our room wasn’t ready until 6 pm
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy and everything is near by, shows were ok, but cute to watch
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019

10/10 Excellent

Margarita, San Jose,CA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had my wedding here and everyone was super nice, attentive, and helpful.
Stayed 6 nights in Apr 2019