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Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

5.0 star property
Escape to an all-inclusive haven where sunny days meet serene nights with plenty of dining options.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

Exterior
Lobby
Beach/ocean view
Lobby
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
The price is SAR 2,419
SAR 2,944 total
includes taxes & fees
22 Jan - 23 Jan

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Non Smoking, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Terrace, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Terrace, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Honey Moon)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite (Honey Moon)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite (Tierra)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Viento)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite (Viento)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Wellness Aqua)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite (Wellness Aqua)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Partial Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Hyatt Zilara Cancun - Adults Only - All Inclusive

Pool
Hot Tub
All inclusive
Spa
9.4 out of 10, Exceptional, (2022)
The price is SAR 2,456
SAR 2,456 total
includes taxes & fees
11 Feb - 12 Feb
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About the neighborhood

Map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Interactive Aquarium - 4 min walk
  • La Isla Shopping Mall - 4 min walk
  • Marlin Beach - 8 min walk
  • Aquaworld - 3 min drive
  • Cancun Convention Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Duna Pool Bar - ‬4 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Andiamo - ‬8 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Cambalache - ‬3 min walk

About this property

Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

Luxury all-inclusive property near La Isla Shopping Mall
A nightclub, a swim-up bar, and a beach bar are just a few of the amenities provided at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive. With a beachfront location, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in hydrotherapy, thalassotherapy, and a massage at Spa Aqua, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Yoga classes are offered at the health club; the property also has a poolside bar, a terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 7 outdoor pools with pool umbrellas and a swim-up bar
  • Free self parking and valet parking
  • Luggage storage, tour/ticket assistance, and a billiards/pool table
  • Multilingual staff, an elevator, and meeting rooms
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 371 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and showers
  • 65-inch flat-screen TVs with premium channels and DVD players
  • Balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • SIE7E
  • AZUR
  • MB
  • Varenna

Things to do

  • 7 outdoor pools
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 65-inch Smart TV
  • Cable/satellite channels
  • DVD player
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Frequently asked questions

Does Live Aqua Beach Resort Cancún - Adults Only - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Live Aqua Beach Resort Cancún - Adults Only - All Inclusive pet-friendly?

Yes, Live Aqua Beach Resort Cancún - Adults Only - All Inclusive allows dogs with a maximum weight of up to 44 lbs per pet. There's a fee of USD 100 per pet, per night. Service animals are exempt from fees.

How much is parking at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Live Aqua Beach Resort Cancún - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Live Aqua Beach Resort Cancún - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 5-minute walk of Tequila Museum and La Isla Shopping Mall. Marlin Beach and Hotel Zone Beaches are also within 10 minutes.

Live Aqua Beach Resort Cancún - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1309 out of 1802 reviews" "
Rating 8 - Good. 270 out of 1802 reviews" "
Rating 6 - Okay. 140 out of 1802 reviews" "
Rating 4 - Poor. 43 out of 1802 reviews" "
Rating 2 - Terrible. 40 out of 1802 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this all inclusive resort! Beautiful, clean, friendly staff, amazing food and drinks…this place was awesome! The staff truly do care and want you to have the best stay! Me and my fiancé will definitely be back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time in Live Aqua Hotel and Resort
Stayed 4 nights in Jan 2025

8/10 Good

Karla, Chaparral

Traveled with partner
Liked: Amenities, property conditions & facilities
Food
Stayed 2 nights in Jan 2025

10/10 Excellent

Randolph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was.the perfect place to reconnect with my wife. Clean, food was delicious ms pools and beach was wonderful
Stayed 3 nights in Jan 2025

8/10 Good

Roy

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. The speciality dining was great. I didn’t like the fact only VIP members were given access to Premium Liquor. The price of the stay was too high to not allow all patrons access.
Stayed 5 nights in Jan 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is smaller than what I expected but had exactly what we needed for a Christmas getaway. The beach was awesome, the pools were great. It could be difficult to get a chair near the pool if you aren’t up and out early. We did have a few days of rain which was a bummer and honestly there wasn’t much to do. There aren’t a lot of places to sit and people watch with a cocktail and they only have two indoor bars and one doesn’t open till evening. There wasn’t a lot of night life but the food was excellent and our room was very clean!
Stayed 5 nights in Dec 2024

10/10 Excellent

Konstantina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of all the dining options and access to all areas of the properties
Stayed 5 nights in Jan 2025

10/10 Excellent

Sarah Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible experience. We have gone twice. Excellent staff, relaxing environment, and the best food of the 7 resorts we have visited. A
Stayed 4 nights in Jan 2025

10/10 Excellent

Anat

Stayed 5 nights in Dec 2024

6/10 Okay

Lou S

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in process for this resort was awful. After having an unforeseen delayed travel day we were taken to the "5th Floor Club" like it was something special. The attendant then took our passports and disappeared for over half an hour--big red flag. All we wanted to do was get check in, go to our room, and get situated. After an hour they finally got us checked in. Hands down worst check in experience ever. They need to make this better. Overall, a nice place however. Would be nice to have a lunch buffet like they have at breakfast for ease.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean property. Good food. Highly recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LiveAqua was very nice. Amazing beach front location, good restaurants and an interesting mix of activities to do.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2024

8/10 Good

Tanaz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 2 nights in Dec 2024

2/10 Terrible

BRIAN

Stayed 5 nights in Dec 2024

10/10 Excellent

Navjeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice property if you are looking to have the time of your vacation in Cancun. So many pool, dining options plus the access of ocean is good!
Stayed 3 nights in Dec 2024

10/10 Excellent

Leon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the best
Stayed 5 nights in Nov 2024

10/10 Excellent

Priscilla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 6th time time staying at Live Aqua. Nothing compares to the service that you get here. The food is also a plus. Would recommend to anyone asking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaoru

Liked: Cleanliness, staff & service, property conditions & facilities
Super good hotel
Stayed 3 nights in Dec 2024

2/10 Terrible

Abanob

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Food is good for the most part. Limited seating available on pools unless you pay for a cabana or bed. Service was absolutely terrible although. Restaurant waits for dinner are 2 hours long. We waited almost 3 hours the first night. Employees do not want to work. Coffee shop every morning said their "latte machine is down" but after the breakfast rush around 12 all the sudden it works perfectly fine. Every morning we went and asked for a latte and we received the same excuse. Barista would unplug the machine acting like it is not working. We have been coming to Mexico for 6 years in a row and this is the worst resort. Will not be returning or recommending to any of my friends or customers.
Stayed 5 nights in Dec 2024

10/10 Excellent

Zhongwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, pool, beach and activities
Stayed 7 nights in Dec 2024

8/10 Good

Cynthia

Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 6 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

TOM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect vacation spot.
Stayed 2 nights in Dec 2024